{"id":61209,"date":"2023-07-23T21:24:05","date_gmt":"2023-07-24T01:24:05","guid":{"rendered":"https:\/\/www.smileswallet.com\/canada\/?page_id=61209"},"modified":"2025-12-16T02:02:44","modified_gmt":"2025-12-16T07:02:44","slug":"how-to-receive","status":"publish","type":"page","link":"https:\/\/www.smileswallet.com\/canada\/help-center\/how-to-receive\/","title":{"rendered":"How to Receive"},"content":{"rendered":"<style>\n\t.ways-to-deposit{\n\tmax-width: 996px;\n\tline-height: 1.2;\n\tmargin: 0 auto;\n\tpadding: 0 20px;\n}\n.ways-to-deposit .__title{\n\tmargin:0;\n\tfont-size: 45px;\n\ttext-align:center;\n\tmargin-bottom: 32px;\n}\n@media screen and (max-width:768px){\n\t.ways-to-deposit .__title{\n\t\tfont-size: 37px;\n\t}\n}\n.ways-to-deposit .grid{\n\tdisplay: grid;\n\tgrid-template-columns: repeat(auto-fit, 293px);\n\tgap: 30px 18px;\n\tjustify-content: center;\n}\n.ways-to-deposit .grid .child {\n\twidth:100%;\n\tborder: 2px solid #DEDEDE;\n\tborder-radius: 10px;\n}\n.ways-to-deposit .grid .child .__row{\n\twidth: 100%;\n}\n.ways-to-deposit .grid .child .__row.top{\n\tbackground: #F5FFF8;\n\tborder-bottom: 2px solid #DEDEDE;\n\tmin-height: 138px;\n\tdisplay: flex;\n\tflex-direction: column;\n\talign-items: center;\n\tjustify-content: center;\n\tpadding: 5% 4%;\n}\n.ways-to-deposit .grid .child .__row.top .__image-repeater{\n\tdisplay: flex;\n\tgap: 10px;\n\tflex-wrap: wrap;\n}\n\n.ways-to-deposit .grid .child .__row.top .__image-repeater .__card-image{\n\tmax-width: 109px;\n\theight: auto;\n}\n@media screen and (max-width: 389px){\n\t.ways-to-deposit .grid .child .__row.top .__image-repeater{\n\t\tflex-direction: column;\n\t}\n}\n.ways-to-deposit .grid .child .__row.top .__top_title{\n\tfont-size: 20px;\n\ttext-align:center;\n\tfont-family: var(--regular);\n\tpadding: 0 5%;\n}\n.ways-to-deposit .grid .child{\n\tposition: relative;\n\toverflow: hidden;\n}\n.ways-to-deposit .grid .child .__number{\n\tposition: absolute;\n\tleft: -30px;\n    bottom: -24px;\n    opacity: 0.6;\n\tcolor: #DEDEDE;\n\tfont-size: 219px;\n\tline-height:0.73;\n\tfont-family: 'LexendDecaSemiBold', sans-serif;\n}\n.ways-to-deposit .grid .child .__row.bottom{\n\tpadding: 2% 10% 7%;\n\tmin-height: 155px;\n}\n.ways-to-deposit .grid .child .__row.bottom .__title_wrap{\n\tmin-height:100px;\n\tdisplay: flex;\n\tjustify-content: center;\n\talign-items: center;\n}\n.ways-to-deposit .grid .child .__row.bottom .__title_wrap .__bottom_title{\n\tposition: relative;\n\tfont-size: 24px;\n\ttext-align: center;\n\tz-index: +1;\n}\n.ways-to-deposit .grid .child .__row.bottom .smiles_brand_button{\n\tposition: relative;\n\tz-index: +1;\n}\n.ways-to-deposit.align-center{\n\tmargin: 0 auto;\n}\n.ways-to-deposit.align-right{\n\tmargin-left: auto;\n}\n.ways-to-deposit.align-left{\n\tmargin-right: auto;\n}\n\t<\/style>\n\t<div  class=\"ways-to-deposit\">\n\t\t\t\t\t<h3 class=\"__title\">2 ways to receive money<\/h3>\n\t\t\t\t<div class=\"grid\">\n\t\t\t\t\t\t\t<div class=\"child\">\n\t\t\t\t\t<span class=\"__number\">1<\/span>\n\t\t\t\t\t<div class=\"__row top\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"__top_title\">Beneficiary has no bank account and prefers to go to cash pickup center<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"__row bottom\">\n\t\t\t\t\t\t<div class=\"__title_wrap\">\n\t\t\t\t\t\t\t<h6 class=\"__bottom_title\">Cash pickup<\/h6>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<a title=\"How to\" href=\"#cash-pickup\" class=\"smiles_brand_button normal\">How to<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"child\">\n\t\t\t\t\t<span class=\"__number\">2<\/span>\n\t\t\t\t\t<div class=\"__row top\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"__top_title\">Prefer to send money directly to the beneficiary\u2019s bank account<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"__row bottom\">\n\t\t\t\t\t\t<div class=\"__title_wrap\">\n\t\t\t\t\t\t\t<h6 class=\"__bottom_title\">Bank account<\/h6>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<a title=\"Reminders\" href=\"#bank-transfer\" class=\"smiles_brand_button normal\">Reminders<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"cash-pickup\"><br><br>How to do cash pickup<\/h2>\n\n\n<style>\n\t.multiple-steps {\n\t\tposition: relative;\n\t\tmax-width: 918px;\n\t\tbackground-color: #EFEFEF;\n\t\tline-height: 1.2;\n\t\tborder-radius: 20px;\n\t\tpadding: 46px 40px;\n\t\tmargin: 0 auto;\n\t}\n\n\t.multiple-steps .steps {\n\t\tdisplay: flex;\n\t\tflex-wrap: wrap;\n\t\tjustify-content: center;\n\t\tgap: 80px 13px;\n\n\t}\n\n\t.multiple-steps .steps .step {\n\t\tdisplay: flex;\n\t\tflex: 0 0 270px;\n\t\tgap: 12px;\n\t}\n\n\t.multiple-steps .steps .step .step_arrow {\n\t\tdisplay: flex;\n\t\talign-items: center;\n\t}\n\n\t.multiple-steps .steps .step:last-child .step_arrow img {\n\t\tdisplay: none;\n\t}\n\n\t.multiple-steps .steps .step .step_content {\n\t\tdisplay: flex;\n\t\tflex-direction: column;\n\t\talign-items: center;\n\t\tbackground-color: #fff;\n\t\tpadding: 25px;\n\t\tborder-radius: 17px;\n\t\tposition: relative;\n\t\tmax-width: 241px;\n\t}\n\n\t.multiple-steps .steps .step .step_content .down-arrow {\n\t\tposition: absolute;\n\t\ttop: 0;\n\t\tleft: 50%;\n\t\ttransform: translateX(-50%) rotate(90deg);\n\t\tmargin-top: -47px;\n\t\tdisplay: none;\n\t}\n\n\t.multiple-steps .steps .step .step_content .__custom_text {\n\t\tpadding-top: 20px;\n\t\tborder-top: 1px solid #DEDEDE;\n\t}\n\n\t.multiple-steps .steps .step .step_content .__custom_text>* {\n\t\tfont-family: var(--light);\n\t\tfont-size: 15px;\n\t}\n\n\t.multiple-steps .steps .step .step_content .step_icon {\n\t\tmargin: 10px auto;\n\t\theight: 60px;\n\t\twidth: auto;\n\t}\n\n\t.multiple-steps .steps .step .step_content .title {\n\t\tfont-size: 24px;\n\t\tcolor: var(--smiles-green);\n\t\tfont-family: var(--semiBold);\n\t}\n\n\t.multiple-steps .steps .step .step_content .subtitle {\n\t\tfont-size: 17px;\n\t\tfont-family: var(--semiBold);\n\t\tmargin-top: 11px;\n\t\ttext-align: center;\n\t\theight: 26px;\n\t\tpadding-bottom: 35px;\n\t}\n\n\t.multiple-steps.align-center {\n\t\tmargin: 0 auto;\n\t}\n\n\t.multiple-steps.align-right {\n\t\tmargin-left: auto;\n\t}\n\n\t.multiple-steps.align-left {\n\t\tmargin-right: auto;\n\t}\n\n\t@media screen and (max-width:915px) {\n\t\t.multiple-steps .steps .step:nth-child(3) .step_content .down-arrow {\n\t\t\tdisplay: block;\n\t\t}\n\n\t\t.multiple-steps .steps .step:nth-child(2) .step_arrow {\n\t\t\tdisplay: none;\n\t\t}\n\t}\n\n\t@media screen and (max-width:632px) {\n\t\t.multiple-steps .steps .step:nth-child(2) .step_content .down-arrow {\n\t\t\tdisplay: block;\n\t\t}\n\n\t\t.multiple-steps .steps .step .step_arrow {\n\t\t\tdisplay: none;\n\t\t}\n\t}\n<\/style>\n<div  class=\"multiple-steps\">\n\t<div class=\"steps\">\n\t\t\t\t\t<div class=\"step\">\n\t\t\t\t<div class=\"step_content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/themes\/smilesremit\/src\/images\/steps-to-register\/arrow.svg\" width=\"21\" height=\"17\" alt=\"arrow\" class=\"down-arrow\">\n\t\t\t\t\t<span class=\"title\">Step 1<\/span>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"69\" height=\"74\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/uploads\/sites\/5\/2023\/04\/how-to-cash-pickup-1.png\" class=\"step_icon\" alt=\"how-to-cash-pickup-1\" \/>\t\t\t\t\t<p class=\"subtitle\">Receive notification<\/p>\n\t\t\t\t\t<div class=\"__custom_text\">\n\t\t\t\t\t\t<p>After you remit, you will be notified via the Smiles app when the money is ready to be picked up.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"step_arrow\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/themes\/smilesremit\/src\/images\/steps-to-register\/arrow.svg\" width=\"21\" height=\"17\" alt=\"arrow\" class=\"middle-arrow\">\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"step\">\n\t\t\t\t<div class=\"step_content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/themes\/smilesremit\/src\/images\/steps-to-register\/arrow.svg\" width=\"21\" height=\"17\" alt=\"arrow\" class=\"down-arrow\">\n\t\t\t\t\t<span class=\"title\">Step 2<\/span>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"74\" height=\"74\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/uploads\/sites\/5\/2023\/04\/how-to-cash-pickup-2.png\" class=\"step_icon\" alt=\"how-to-cash-pickup-2\" \/>\t\t\t\t\t<p class=\"subtitle\">Go to cash pickup location<\/p>\n\t\t\t\t\t<div class=\"__custom_text\">\n\t\t\t\t\t\t<p>Beneficiary needs:<\/p>\n<ul>\n<li>Reference number*<\/li>\n<li>Remit Amount*<\/li>\n<li>Remitter\u2019s name*<\/li>\n<li>Gov&#8217;t issued ID document<\/li>\n<\/ul>\n<p><em>*Shared by the remitter<\/em><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"step_arrow\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/themes\/smilesremit\/src\/images\/steps-to-register\/arrow.svg\" width=\"21\" height=\"17\" alt=\"arrow\" class=\"middle-arrow\">\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"step\">\n\t\t\t\t<div class=\"step_content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/themes\/smilesremit\/src\/images\/steps-to-register\/arrow.svg\" width=\"21\" height=\"17\" alt=\"arrow\" class=\"down-arrow\">\n\t\t\t\t\t<span class=\"title\">Step 3<\/span>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"74\" height=\"70\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/uploads\/sites\/5\/2023\/04\/how-to-cash-pickup-3.png\" class=\"step_icon\" alt=\"how-to-cash-pickup-3\" \/>\t\t\t\t\t<p class=\"subtitle\">Receive money<\/p>\n\t\t\t\t\t<div class=\"__custom_text\">\n\t\t\t\t\t\t<p>After your beneficiary receives the money, the status of the transaction on the app will be displayed as \u201cReceived\u201d.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"step_arrow\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/themes\/smilesremit\/src\/images\/steps-to-register\/arrow.svg\" width=\"21\" height=\"17\" alt=\"arrow\" class=\"middle-arrow\">\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"bank-transfer\"><br><br>Bank Transfer Reminder<\/h2>\n\n\n<style>\n\t.reminder-note{\n\tmax-width: 803px;\n\tdisplay: flex;\n\talign-items: center;\n\tmargin: 30px auto;\n\tposition: relative;\n\tpadding: 0px 15px;\n}\n\n.reminder-note .paper_clip{\n\tposition: absolute;\n\ttop:0; right:0;\n\tmargin-top:-20px;\n\theight: 65.7px;\n\twidth: auto;\n}\n.reminder-note .__content{\n\tfont-family: var(--light);\n    font-size: 18px;\n    border: 2px solid #000;\n    padding: 48px;\n}\n.reminder-note .__content li{\n\tmargin: 15px auto;\n}\n.reminder-note .__content ::marker{\n    color: var(--smiles-green);\n    font-size: 23px;\n}\n\n.reminder-note.align-center{\n\tmargin: 0 auto;\n}\n.reminder-note.align-right{\n\tmargin-left: auto;\n}\n.reminder-note.align-left{\n\tmargin-right: auto;\n}\n\n@media screen and (max-width:768px){\n\t.reminder-note{\n\t\tpadding: 0 10px;\n\t}\n\t.reminder-note .__content{\n\t\tpadding: 48px 10px;\n\t}\n}\n\t<\/style>\n<div  class=\"reminder-note\">\n\t<img decoding=\"async\" alt=\"smiles paper clip\" class=\"paper_clip\" src=\"https:\/\/www.smileswallet.com\/canada\/wp-content\/themes\/smilesremit\/inc\/blocks\/reminder-note\/clip.svg\" height=\"65.7\" width=\"55.81\" draggable=\"false\">\n\t<div class=\"__content\">\n\t\t<ul>\n<li>Check if the beneficiary\u2019s bank account information is correct before sending money through the Smiles app.\u200b<\/li>\n<li>Be sure to enter the correct bank account name when you are registering the beneficiary\u2019s name.<\/li>\n<li>Please input the correct bank account number (not the card number).<\/li>\n<li>Depending on the destination country, it may take some time for the beneficiary\u2019s bank to process the transaction.<\/li>\n<li>If you send money on a weekend or a local holiday, the remittance transaction may be processed on the next business day.\u200b<\/li>\n<\/ul>\n\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How to do cash pickup Bank Transfer Reminder<\/p>\n","protected":false},"author":41,"featured_media":0,"parent":16699,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-help-child.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-61209","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.smileswallet.com\/canada\/wp-json\/wp\/v2\/pages\/61209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smileswallet.com\/canada\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smileswallet.com\/canada\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smileswallet.com\/canada\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smileswallet.com\/canada\/wp-json\/wp\/v2\/comments?post=61209"}],"version-history":[{"count":0,"href":"https:\/\/www.smileswallet.com\/canada\/wp-json\/wp\/v2\/pages\/61209\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.smileswallet.com\/canada\/wp-json\/wp\/v2\/pages\/16699"}],"wp:attachment":[{"href":"https:\/\/www.smileswallet.com\/canada\/wp-json\/wp\/v2\/media?parent=61209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}