How to
Send Money

Smiles gives you many options to send money to your beneficiary easily.

Download the app for FREE

4.7
4.7/5
4.7
4.7/5

Remit in minutes. Instantly get latest rates.

How to
Send Money

Smiles gives you many options to send money to your beneficiary easily.

Download the app for FREE

Remit in minutes. Instantly get the lasted rates.

Send Money with Smiles

Hassle-free

Remit at any Japan Post Bank ATM or AEON Bank ATM. There are over 30,000 locations across Japan.

Time-saving

No need to report every deposit or make a remittanceorder every transaction you make.

Smiles Remittance Methods

Smiles Remittance Methods

Smiles App

  • Fastest and cheapest method
  • Download the app and register in minutes
Smiles Premium Card

Smiles Premium Card

  • Deposit at any Yucho ATM
  • Send directly to beneficiary
  • Remit up to 1 million yen

AEON Bank ATM Card

  • Deposit at any AEON ATM
  • Send directly to beneficiary
  • Remit up to 100,000 yen

Smiles App

  • Fastest and cheapest method
  • Download the app and register in minutes
Smiles Premium Card

Smiles Premium Card

  • Deposit at any Yucho ATM
  • Send directly to beneficiary
  • Remit up to 1 million yen

AEON Bank ATM Card

  • Deposit at any AEON ATM
  • Send directly to beneficiary
  • Remit up to 100,000 yen

Send Money with Smiles

Direct

Remit instantly to the designated beneficiary without worrying about going through loopholes.

Hassle-free

Remit at any Japan Post Bank ATM or AEON Bank ATM. There are over 30,000 locations across Japan.

Time-saving

No need to report every deposit or make a remittance order every transaction you make.

Frequently Asked Questions

You can order Smiles Cards via Smiles Application from Menu >> Smiles Wallet Card (or) Smiles Link Card

Smiles Card can only be used through Yucho Bank (Japan Post Bank) ATM machine or AEON Bank ATM. You can save time by skipping the entering of payee bank account number and your PIN. There is also no need to report your deposit to Smiles Application. It’s automated transaction!

There are typically 3 reasons which avoid updating account balance:
  1. Limit of the card is 10 Man. The over 10 Man transaction is not allow to top-up.
  2. Follow the correct ATM guideline.
  3. Check the card to make sure there is no adhesive tape or material issues
Please note that the progressing of deposit without using Smiles Card may take longer. You can check the transaction status by checking SMILES apps Remit/Pay >> Deposit

Frequently Asked Questions

Only cash pickup transactions and returned credit-to-bank-account transactions are allowed for amendment or correction. To correct your transaction details, kindly send our customer service center the screenshot of the transaction that you want to amend. Then, please provide us the correct details of your beneficiary at 050-5305-6669, via LINE/Viber at 070-2628-8726, Facebook Messenger: Digital Wallet Philippines, or via the Chat function in the Smiles app.

You cannot cancel your transaction(s) via the Smiles app. Only unclaimed cash pickup and undelivered credit-to-bank-account transactions can be canceled. Kindly contact our customer service for more information at 050-5305-6669 or via LINE/Viber at 070-2628-8726.

Amendment requests can be completed within one (1) hour to one (1) day. They can be processed during weekdays and weekends with exceptions during special circumstances like unforeseen weather conditions or occasional lockdowns.