Why we started Smiles
It has been a privilege to be able to work with many team members from over 20 countries. Apart from family and friends, global citizens live with a wish and hope to travel and even work outside the mother country. I have been encouraged and inspired by them eversince my overseas exposures; and now, it is fulfilling for me to find ways on how to support them for having a better life.
The Fintech, our company, is not only a pure financial technology; but, it also envisions to deliver warm connections among family members and friends. There are varied stories behind the sending of money to families; there are different backgrounds, dramas, reasons, wishes, and gratitudes involved. Remittance service forms part of our Fintech, and we are keen to deliver heart-warming services and appreciations together. This serves as our strong motivation to offer mobile-centric remittance service for global citizens living apart from family and friends.
It is a common fact that many financial services are complicated and expensive because of intermediate players. What I want to deliver is a fair service; that is simple, transparent, and mobile-based. We are always more than happy being able to deliver smiles across the miles for global citizens.
President&CEO Eiji Miyakawa
We envision for an ultimate cashless society thru our e-wallet technology where family members, friends and associates are brought closer together as they engaged with our applications and use our services.
Our Value Statement
We strive for fairness and transparency with the best interest of our customers in mind in the way we operate, value our offers and supporting customers needs.
We always pursue open, professional and honest communication to our customers to meet their needs wherein our promises are clear articulation of our commitment to serve.
- Social Responsibility
We support national development with our preference to work with direct partners to benefit both the individual and the countries of origin of our customers.
We are highly motivated on listening and responding to our customers' changing needs by combining operational excellence, latest technology tools and cross-functional team work to produce superb service with reasonable profit.
We are a company equipped with technology to enrich daily living of our customers though our convenient, mobile-centric, fun and cool services that promote warm connections among family members, friends and associates.
Aside from Remittance Service itself, we are providing some special campaigns or donations where immigrants workers could strength warm relationship with their family, friends and relatives living apart from them.
Celebrate Mother's day
We celebrate together with our valued clients by inviting them to share their family photo with message to celebrate mother's day.
Send Traditional HomeMade Cake
Sometimes, wokring far away from mother country is hard. We help them to remember their mother country and loved ones.
Special Support for Earthquake victims in Central Sulawesi, Indonesia
We had free remittance campaign for all transaction to Indonesia to symphatise with the hardship of our customers' loved ones.