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Send Money with
MoneyGram using
Smiles Mobile Remittance

Send anytime, anywhere to more than 200 destinations with MoneyGram and Smiles.

Smiles Mobile Remittance is an easy way to send money using your mobile phone. Download the Smiles App from Google Play or App Store now !

Sending love with
Smiles & MoneyGram
is the Best

Fee Structure

Enjoy the best fees when you send with MoneyGram*

Cash Back Campaign

Send with MoneyGram using the Smiles app for the 1st time and receive a JPY 500 cash back **

Who is "Smiles Mobile Remittance" ?

Combining the powers of Artificial Intelligence (AI) and Financial Technology (Fintech), Smiles Mobile Remittance has expertly crafted the most advanced services by one of the best emerging IT/Fintech. Smiles Mobile Remittance aims to spread smiles across the miles by helping customers and their loved ones live a fulfilling and sustainable life.

 

Smiles Mobile Remittance has had 6 years of service and a presence in 160 countries. Partnerships with the major banks around the world. We offer an advanced means of sending money instantly and safely to your loved ones. Offering a convenient and easy-to-do-it-yourself system by just using a mobile phone. Making it possible to send money anytime, anywhere at high exchange rates, and affordable remittance fees. 

 

Who is "MoneyGram" ?

MoneyGram is leading the evolution of digital P2P payments. With a purpose-driven strategy to mobilize the movement of money, a strong culture of fintech innovation, and leading customer-centric capabilities, MoneyGram has grown to serve nearly 150 million people across the globe over the last five years.

 

The company leverages its modern, mobile, and API-driven platform and collaborates with the world’s leading brands to serve consumers through MoneyGram Online (MGO), its direct-to-consumer digital business, its global retail network, and its emerging embedded finance business for enterprise customers, MoneyGram as a service.

How to use the Smiles App

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How To Add a Beneficiary
using MoneyGram

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Frequently Asked Questions

To deposit using your own Yucho (Japan Post) Bank account, follow the instructions below:
1) Go to your nearest Yucho (Japan Post) Bank branch (post office).
2) At the ATM, choose your preferred language (the English guide can be used)
3) Select “Remittance” or “ご送金” then press “振込-振替”.
4) Follow the instructions on the screen.
5) Transfer the amount to the bank acount below:
Bank Name: Yucho Bank (ゆうちょ銀行)
Code: 10100
Account Number: 51710491
Account Name: カ)デジタルワレット
6) Get the receipt and make sure to report your deposit on the Smiles app.
To deposit using another Japanese bank account, follow the instructions below:
1) Go to your nearest bank branch.
2) Select Furikomi (振込) on the ATM screen.
3) Follow the instructions provided on the screen.
4) Transfer the amount to the bank acount below:
Bank Name: Yucho Bank (ゆうちょ銀行)
Branch name: Oー八 (ゼロイチハチ)
*The branch can be found with its Japanese initial letter (セ)
Account Type: 普通
Number: 5171049
Account Name: カ)デジタルワレット
6) Get the receipt and make sure to report your deposit on the Smiles app.

There are three (3) ways to report your deposit using the Smiles app: via Home, via Remit, and via Menu. Follow the instructions below:


1) Open the Smiles app

2) If via Home- go to “Home”

If via Remit- tap on “Remit” at the bottom of the screen

If via Menu- press “Menu”

3) Select “Deposit”

4) Press “Report Deposit”

5) Upload the photo/screenshot of receipt of online banking then enter the necessary details

6) Tap on “Submit”

To deposit using the Smiles Wallet Card, follow the instructions below:


1) Do not use the English Guide in the ATM.

2) Select “ご送金” (Remittance)

3) Select “払込専用カード” (Card)

4) Insert the card in the ATM

5) Press “確認” (Confirm)

6) “金額の入力” Enter the total amount you want to deposit including the remittance fee.

7) “紙幣をお入れください” Align the paper currency bills for remittance and insert them in the deposit slot.

8) “ただいま計算中です” The ATM is counting the amount inserted.

9) Press “確認” (Confirm)

10) “しばらくお待ちください” Kindly wait for the transaction to be completed

11) Get the receipt and wait for about 5-10 minutes before the amount be funded automatically to your App wallet. You do not have to report the deposit in the Smiles app.

You can order a Smiles Wallet Card via the Smiles app: From [ Menu ] > [ Smiles Wallet Card ] > [Order Smiles Wallet Card]

The Smiles Link Card is a Yucho (Japan Post) Bank ATM card used to remit money directly to the beneficiary without using the Smiles App. Once the transaction has been made, a remittance request is automatically created to send money to the selected beneficiary from Japan.


The Smiles Link Card has a limit of 100,000 JPY per transaction when used in the ATM. Transactions over the limit must be processed via the counter instead. The card number starts with “SMLINK”.

Terms and Conditions apply

*The new pricing does not include transactions to the Philippines, Vietnam, Indonesia, and the US. In addition to the transfer fee, a currency rate may also apply. MoneyGram and Smiles Mobile Remittance make money from currency exchange. **Terms and conditions apply for the Cash Back Campaign. **The Cash Back campaign will only apply for eligible persons who will send money using MoneyGram service for the first time during the campaign period. MoneyGram and the Globe are the marks of MoneyGram. All other marks are the property of their respective owners. © 2022 MoneyGram © 2022 Digital Wallet Corporation