Smiles Link Card

Smiles Link (SMLINK) Card is a product of Japan Post Bank ATM and SMILES remittance card, which is directly designated to a specific beneficiary where money deposited directly to the designated beneficiary. Preferable to use by customer who sends money regularly to the same person. The card number starts with ‘SMLINK’.

Smiles Card can only be used through Yucho Bank (Japan Post Bank) ATM machine or AEON Bank ATM. You can save time by skipping the entering of payee bank account number and your PIN. There is also no need to report your deposit to Smiles Application. It’s automated transaction!

You can order Smiles Cards via Smiles Application from Menu >> Order >> Name of Smiles Cards.

Note : Please use ATM with Japanese (日本語) language settings. English settings cannot process the transaction with the Card.

1. Visit ATM of ‘ゆうちょ銀行’ (Yucho Bank/JP Bank).
2. Select ‘ご送金’.
3. Select ‘払込専用カード’.
4. Insert your Smiles Link Card to ATM.
5. Press ‘確認’.
6. Enter the total amount you will deposit.
7. Insert paper currency bill which exactly same or exceed the amount you input at previous screen.
8. Press ‘確認’ to confirm the amount.
9. Your deposit transaction is completed. Please receive change if you insert more cash than deposit amount.
10. Remittance fee is deducted from the deposit amount. The remaining amount will be calculated by exchange rate and transferred to your destination.

There are typically 3 reasons which avoid updating account balance:

1. Limit of the card is 10 Man. The over 10 Man transaction is not allow to top-up.
2. Follow the correct ATM guideline.
3. Check the card to make sure there is no adhesive tape or material issues

Please note that the progressing of deposit without using Smiles Card may take longer. You can check the transaction status by checking SMILES apps Remit/Pay >> Deposit

No, please don’t ever send us cash or cheques, we can’t accept or process them. We also can’t take payments over the phone or over the counter.

No, you are not allowed to use someone else’s bank account to deposit to your app wallet. You can only use either your own assigned SMILES Wallet card or any of your own Japan bank accounts.

No, you are not allowed to use a company or organization’s bank acount to deposit to your app wallet.