{"id":38,"date":"2025-07-18T01:48:41","date_gmt":"2025-07-18T01:48:41","guid":{"rendered":"https:\/\/www.smileswallet.com\/us\/?page_id=38"},"modified":"2026-06-18T05:43:20","modified_gmt":"2026-06-18T05:43:20","slug":"licenses","status":"publish","type":"page","link":"https:\/\/www.smileswallet.com\/us\/licenses\/","title":{"rendered":"Our State Licenses"},"content":{"rendered":"<link rel='stylesheet' href='https:\/\/www.smileswallet.com\/us\/wp-content\/themes\/smilesremit\/inc\/blocks\/state-licenses\/state-licenses.css?ver=8.1.10' type='text\/css' media='all' \/>\n<div  class=\"state-licenses\">\n      <div class=\"state-license\">\n      <h3>Alaska<\/h3>      <h4>License:<\/h4>      <p>AKMT-018758<\/p>      <h4>Department:<\/h4>      <p>Alaska Division of Banking &amp; Securities<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>For Alaska Residents Only:<br \/>\nIf your issue is unresolved by Digital Wallet US LLC &#8211; 1-888-436-8494, please submit formal complaints with the State of Alaska, Division of Banking &amp; Securities.<br \/>\nPlease download the form here: <a href=\"https:\/\/www.commerce.alaska.gov\/web\/portals\/3\/pub\/DBSGeneralComplaintFormupdated.pdf\">https:\/\/www.commerce.alaska.gov\/web\/portals\/3\/pub\/DBSGeneralComplaintFormupdated.pdf<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Submit formal complaint form with supporting documents:<br \/>\nDivision of Banking &amp; Securities PO Box 110807 Juneau, AK\u00a0 99811-0807<br \/>\nIf you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call (907) 465-2521.<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Arizona<\/h3>      <h4>License:<\/h4>      <p>MT 1043096<\/p>      <h4>Department:<\/h4>      <p>Department of Financial Institutions<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Arizona Department of Insurance and Financial Institutions<br \/>\n100 North 15th Avenue, Suite 261<br \/>\nPhoenix, AZ 85007-2630<br \/>\nArizona DIFI &#8211; Toll-free: (800) 544-0708 or (800) 352-8431 or (602) 542-5763 or (602) 364-3100<br \/>\nWebsite: www.difi.az.gov\/<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>California<\/h3>      <h4>License:<\/h4>      <p>2755<\/p>      <h4>Department:<\/h4>      <p>Department of Financial Protection and Innovation<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>California Department of Financial Protection and Innovation (DFPI)<br \/>\nMail\/Office Address: Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834<br \/>\nCalifornia DFPI \u2013 Toll-free: (866) 275-2677 or (916) 327-7585<br \/>\nEmail: <span style=\"text-decoration: underline\">consumer.services@dfpi.ca.gov<\/span> or Ask.DFPI@dfpi.ca.gov<br \/>\nWebsite: <a href=\"http:\/\/www.dfpi.ca.gov\">www.dfpi.ca.gov<\/a><br \/>\nMailing address:<br \/>\nDepartment of Financial Protection and Innovation (DFPI):<br \/>\nAttn: Consumer Services<br \/>\n651 Bannon St., Suite 300<br \/>\nSacramento, CA 95811<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); <a href=\"http:\/\/www.consumerfinance.gov\">www.consumerfinance.gov<\/a><\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Connecticut<\/h3>      <h4>License:<\/h4>      <p>MT-2320469<\/p>      <h4>Department:<\/h4>      <p>Connecticut Department of Banking (DOB)<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Connecticut Department of Banking (DOB): 260 Constitution Plaza, Hartford, CT 06103. Toll-free:1-800-831-7225 (press option 2) General main line: 860-240-8299 Foreclosure Assistance Hotline: 1-877-472-8313 By email: banking.complaints@ct.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Florida<\/h3>      <h4>License:<\/h4>      <p>FT230000429<\/p>      <h4>Department:<\/h4>      <p>Office of Financial Regulation<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Florida Office of Financial Regulation<br \/>\nMailing Address: 200 E. Gaines Street<br \/>\nTallahassee, FL 32399<br \/>\nDivision of Financial Institutions<br \/>\nFlorida OFR \u2013 (850) 410-9800 or (850) 487-9687; Fax: (850) 410-9663<br \/>\nWebsite &#8211; www.flofr.gov<br \/>\nConsumer Financial Protection Bureau \u2013 Toll Free: (855-411-2372) or TTY\/TDD: (855) 729-2372; <a href=\"http:\/\/www.consumerfinance.gov\">www.consumerfinance.gov<\/a><\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Hawaii<\/h3>      <h4>License:<\/h4>      <p>HIMT148<\/p>      <h4>Department:<\/h4>      <p>Hawaii Division of Financial Institutions<br>Department of Commerce and Consumer Affairs<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Hawaii Department of Commerce and Consumer Affairs Financial Institutions<br \/>\nOffice of Consumer Protection<br \/>\n235 South Beretania St., Room 801<br \/>\nHonolulu, HI 96813-2419<br \/>\nHawaii DCCAFI &#8211; 808-586-2820<br \/>\nWebsite:\u00a0 <a href=\"http:\/\/www.cca.hawaii.gov\/dfi\/\">www.cca.hawaii.gov\/dfi\/<\/a><br \/>\nEmail:\u202fOCP@DCCA.HAWAII.GOV<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Illinois<\/h3>      <h4>License:<\/h4>      <p>MT0000464<\/p>      <h4>Department:<\/h4>      <p>Department of Financial Institutions<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Illinois Department of Financial and Professional Regulation<br \/>\nMain Contact Office (Chicago):<br \/>\n555 West Monroe Street, 5th floor<br \/>\nChicago, IL 60661<br \/>\nTelephone Number: (888) 473-4858; (312) 814-6910; (312) 814-5145<br \/>\nWebsite: www.idfpr.illinois.gov\/<br \/>\nEmail: FPR.ConsumerCredit@illinois.gov<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (866) 325-4949 or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Indiana<\/h3>      <h4>License:<\/h4>      <p>76652<\/p>      <h4>Department:<\/h4>      <p>Dept of Financial Institutions<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Indiana Department of Financial Institutions<br \/>\n30 South Meridian Street, Suite 200\u2028Indianapolis, Indiana 46204<br \/>\nTelephone number: 800-382-4880 or 317-232-3955<br \/>\nWebsite: <a href=\"http:\/\/www.in.gov\/dfi\/\">www.in.gov\/dfi\/<\/a><br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Maryland<\/h3>      <h4>License:<\/h4>      <p>2320469<\/p>      <h4>Department:<\/h4>      <p>Department of Labor, Office of Financial Regulation<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact<\/h4>\n<p>Mail: Office of Financial Regulation<br \/>\nATTN: Consumer Services Unit<br \/>\n100 S. Charles Street Tower 1, Suite 5300 Baltimore, MD 21201<br \/>\nTelephone number: (888) 784-0136; \u00a0 (410) 230-6100; (410) 230-6077<br \/>\nTTY (via Relay Service): (800) 735-2258<br \/>\nFax: (410) 333-3866<br \/>\nWebsite: <a href=\"http:\/\/labor.maryland.gov\/finance\/\">labor.maryland.gov\/finance\/<\/a><\/p>\n<p>The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Digital Wallet US, LLC, NMLS # 2320469,\u00a0 at 100 S. Charles Street Tower 1, Suite 5300, Baltimore, MD 21201, phone 888-784-0136.<br \/>\nThese licensed companies may be verified through the NMLS Consumer Access website \u2013 https:\/\/www.nmlsconsumeraccess.org\/<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Michigan<\/h3>      <h4>License:<\/h4>      <p>MT 0027076<\/p>      <h4>Department:<\/h4>      <p>Dept of Insurance and Financial Services<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Michigan Department of Attorney General<br \/>\nConsumer Protection Team<br \/>\nP.O. Box 30213<br \/>\nLansing, MI 48909<br \/>\nToll-Free: (877) 765-8388<br \/>\nTelephone: (517) 335-7599<br \/>\nFax: (517) 241-3771<br \/>\nEmail: <span style=\"text-decoration: underline\">miag@michigan.gov<\/span><\/p>\n<p>For Michigan Consumers:<br \/>\nFor consumers located in Michigan, please contact Digital Wallet US LLC directly.<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Missouri<\/h3>      <h4>License:<\/h4>      <p>MO-26-9945<\/p>      <h4>Department:<\/h4>      <p>Division of Finance<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Missouri Division of Finance<br \/>\nTruman State Office Building\u2028Room 630\u2028Jefferson City, MO 65102<br \/>\nTelephone: (573) 751-3242<br \/>\nFax: (573) 751-9192<br \/>\nEmail: finance@dof.mo.gov<br \/>\nWebsite: <a href=\"http:\/\/www.finance.mo.gov\/\">www.finance.mo.gov\/<\/a><br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Montana<\/h3>      <h4>Certified File Number:<\/h4>      <p>E1570467 &#8211; 16805612<\/p>                  <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Montana Office of Consumer Protection<br \/>\nP.O. Box 200151<br \/>\nHelena, MT 59620-0151<br \/>\nToll-Free: (800) 481-6896<br \/>\nTelephone: (406) 444-4500<br \/>\nFax: (406) 444-5275<br \/>\nEmail: contactocp@mt.gov<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<p>&nbsp;<\/p>\n<p>For Montana Consumers:<br \/>\nFor consumers located in Montana, please contact Digital Wallet US LLC directly.<br \/>\nPara sa mga taga Montana, mangyaring makipag-ugnayan nang direkta sa Digital Wallet US.<\/p>\n<p>&nbsp;<\/p>\n<p>Consumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Nevada<\/h3>      <h4>License:<\/h4>      <p>MT11242<\/p>      <h4>Department:<\/h4>      <p>Department of Financial Institution Division<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Nevada Financial Institutions Division<br \/>\n3300 W. Sahara Ave., Suite 250 Las Vegas, NV 89102<br \/>\nTelephone number: (702) 486-4120<br \/>\nFax: (702) 486-4563<br \/>\nEmail: FIDMaster@fid.state.nv.us<br \/>\nNevada FID &#8211; (775) 684-1128 or (702) 486-3420<br \/>\nWebsite &#8211; www.fid.nv.gov\/<br \/>\nEmail: <span style=\"text-decoration: underline\">aginquiries@ag.nv.gov<\/span><br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>New Jersey<\/h3>      <h4>License:<\/h4>      <p>2205464 C21<\/p>      <h4>Department:<\/h4>      <p>Department of Banking and Insurance<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>New Jersey Department of Banking and Insurance<br \/>\n20 W. State Street, NJ 08608 or<br \/>\nP.O. Box 325, Trenton, NJ 08625<br \/>\nNew Jersey DOBI \u2013 (609) 292-7272<br \/>\nToll-Free:1-800-446-7467<br \/>\nHours: Monday-Friday, 8:30 AM &#8211; 5:30 PM (Eastern time)<br \/>\nWebsite &#8211; <span style=\"text-decoration: underline\">www.state.nj.us\/dobi<\/span><br \/>\nMail: NJDOBI, P.O. Box 471, Trenton, NJ 08625-0471<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>South Carolina<\/h3>                  <h4>Department:<\/h4>      <p>Attorney General<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>The contact information for unresolved complaints for SC customers is South Carolina<br \/>\nMoney Services Division,1000 Assembly Street, Columbia SC 29201, 1-803-734-1221, or <a href=\"https:\/\/tinyurl.com\/SCMSB\">https:\/\/tinyurl.com\/SCMSB<\/a>.<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Texas<\/h3>      <h4>License:<\/h4>      <p>3545<\/p>      <h4>Department:<\/h4>      <p>Department of Banking<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>If you have a complaint, first contact Digital Wallet US at 1-888-436-8494. If you still have an unresolved complaint regarding the company\u2019s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Blvd., Austin, TX 78705-4294; 1-877-276-5554 (toll-free), <a href=\"http:\/\/www.dob.texas.gov\">www.dob.texas.gov<\/a>.<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Virginia<\/h3>      <h4>License:<\/h4>      <p>MO-469<\/p>      <h4>Department:<\/h4>      <p>Bureau of Financial Institutions<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Virginia State Corporation Commission<br \/>\nBureau of Financial Institutions<br \/>\nP.O. Box 640 Richmond, VA 23218-0640<br \/>\nPhysical Address: 1300 East Main Street, Suite 800, Richmond, CA 23219<br \/>\nVirginia SCCBFI &#8211; (804) 371-9657 or 1-800-552-7945 (Virginia only)<br \/>\nFax: (804) 371-9416<br \/>\nWebsite: <a href=\"http:\/\/www.scc.virginia.gov\/regulated-industries\/bureau-of-financial-institutions\/\">www.scc.virginia.gov\/regulated-industries\/bureau-of-financial-institutions\/<\/a><br \/>\nEmail: <span style=\"text-decoration: underline\">BFIQuestions@scc.virginia.gov<\/span><br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372 (TTY\/TDD); www.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n      <div class=\"state-license\">\n      <h3>Washington<\/h3>      <h4>License:<\/h4>      <p>550-MT-148953<\/p>      <h4>Department:<\/h4>      <p>Department of Financial Institutions<\/p>      <div class=\"state-description\"><h4>For questions or complaints about Digital Wallet US LLC (DWUS), pls. contact:<\/h4>\n<p>Washington Department of Financial Institutions<br \/>\nP.O. Box 41200 Olympia, WA 98504-1200<br \/>\nWashington DFI &#8211; (360) 902-8703; (360) 902-8700 or 1-877-RING DFI (1-877-746-4334)<br \/>\nWebsite: <a href=\"http:\/\/www.dfi.wa.gov\">www.dfi.wa.gov<\/a><br \/>\nEmail: dfi@dfi.wa.gov<br \/>\nEmail: CSEnforceComplaints@dfi.wa.gov<br \/>\nConsumer Financial Protection Bureau \u2013 (855-411-2372) or (855) 729-2372; (800) 833-6388 (TTY\/TDD)<br \/>\nwww.consumerfinance.gov<\/p>\n<\/div>    <\/div>\n\n  <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":32,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-canvas.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our State Licenses - Smiles Mobile Remittance - US<\/title>\n<meta name=\"description\" content=\"We are rapidly acquiring licenses in several U.S states to expand our business in North America. 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