{"id":437,"date":"2025-11-19T06:21:15","date_gmt":"2025-11-19T06:21:15","guid":{"rendered":"https:\/\/www.smileswallet.com\/us\/?page_id=437"},"modified":"2025-12-16T07:41:21","modified_gmt":"2025-12-16T07:41:21","slug":"how-to-register","status":"publish","type":"page","link":"https:\/\/www.smileswallet.com\/us\/guidelines\/how-to-register\/","title":{"rendered":"How to Register"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-center\">Steps to register<\/h2>\n\n\n<div  class=\"steps-to-register\">\n\t<div class=\"steps\">\n\t\t<div class=\"step one\">\n\t\t\t<span class=\"title\">Step 1<\/span>\n\t\t\t<div class=\"image_wrapper\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"124\" height=\"124\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/register-create-account@2x-150x150.webp\" class=\"attachment-145x124 size-145x124\" alt=\"register and create account icon\" \/>\t\t\t<\/div>\n\t\t\t<p class=\"subtitle\">Create an account<\/p>\n\t\t\t\t\t\t\t<a href=\"#createaccount\" class=\"smiles_brand_button normal\" title=\"See how to\" target=\"\">See how to<\/a>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"arrow\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/themes\/smilesremit\/src\/images\/steps-to-register\/arrow.svg\" width=\"21\" height=\"17\" alt=\"arrow\" class=\"middle-arrow\">\n\t\t<\/div>\n\t\t<div class=\"step\">\n\t\t\t<span class=\"title\">Step 2<\/span>\n\t\t\t<div class=\"image_wrapper\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"124\" height=\"124\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/eKYC-150x150.webp\" class=\"attachment-145x124 size-145x124\" alt=\"tori ekyc icon\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/eKYC-150x150.webp 150w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/eKYC-300x300.webp 300w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/eKYC.webp 303w\" sizes=\"auto, (max-width: 124px) 100vw, 124px\" \/>\t\t\t<\/div>\n\t\t\t<p class=\"subtitle\">eKYC (verify account)<\/p>\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.smileswallet.com\/us\/guidelines\/how-to-load\/\" class=\"smiles_brand_button normal\" target=\"_blank\">See how to<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p><br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"createaccount\">Steps to create an account<\/h2>\n\n\n<style>\n\t.text-above-two-images {\n\tdisplay: block;\n\twidth: 100%;\n\tmax-width: 967px;\n\tmargin: 0 auto;\n\tpadding: 35px 5px;\n}\n\n.text-above-two-images .numbered_title {\n\tfont-family: var(--light);\n\tfont-size: 22px;\n\ttext-align:center;\n\tpadding-bottom: 30px;\n\tdisplay: block;\n\tmax-width: 608px;\n\tmargin: 0 auto;\n}\n\n.text-above-two-images .images {\n\tdisplay: flex;\n\tgap: 25px;\n\tflex-wrap: wrap;\n\talign-items: center;\n\tjustify-content: center;\n}\n\n.text-above-two-images.align-center {\n\tmargin: 0 auto;\n}\n\n.text-above-two-images.align-right {\n\tmargin-left: auto;\n}\n\n.text-above-two-images.align-left {\n\tmargin-right: auto;\n}\n\t<\/style>\n<div class=\"text-above-two-images\">\n\t<h5 class=\"numbered_title\">1. Select the country and state of residence and preferred language<\/h5>\n\t\t\t<div class=\"images\">\n\t\t\t        <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step1.1-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"How to register Step 1 - Select your country of residence\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n                <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step1.3-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"How to Register Smiles Mobile Remittance - Step 1 - Select your preferred language\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n                <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step1.2-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"How to register - select state of residence\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        \t\t<\/div>\n\t<\/div>\n\n<link rel='stylesheet' href='https:\/\/www.smileswallet.com\/us\/wp-content\/themes\/smilesremit\/inc\/blocks\/smile-tips\/smile-tips.css?ver=7.0.48' type='text\/css' media='all' \/><div  class=\"smile-tips smiles-block-alignment\">\n\t<div class=\"__heading\">\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"__tori_reading\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/themes\/smilesremit\/src\/images\/blocks\/tori-reading.png\" width=\"59\" height=\"45\" alt=\"tori-reading\">\n\t\t<h4 class=\"__title\">Smiles Tips!<\/h4>\n\t\t<img decoding=\"async\" class=\"__toggle\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/themes\/smilesremit\/inc\/blocks\/smile-tips\/down-arrow.svg\" width=\"23\" height=\"13.03\" alt=\"down-up-arrow\">\n\t<\/div>\n\t<div class=\"__subheading\">\n\t\t<p>If your state isn\u2019t listed, you can register your email address to get notified as soon as our service becomes available in your area.<\/p>\n\t<\/div>\n\t\t\t<div class=\"__image_wrapper\">\n\t\t\t<div class=\"images\">\n\t\t\t\t<div class='image_wrap'>        <img class=\"img-fluid image\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Smilestips1-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"smiles tips 1 - select state of residence\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        <\/div><div class='image_wrap'>        <img class=\"img-fluid image\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Smilestips2-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"smiles tips - search or select a state\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        <\/div><div class='image_wrap'>        <img class=\"img-fluid image\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Smilestips3-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"smiles tips 3 - register your email\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        <\/div><div class='image_wrap no_arrow'>        <img class=\"img-fluid image\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Smilestips4-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"smiles tips - your're all set\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        <\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<link rel='stylesheet' href='https:\/\/www.smileswallet.com\/us\/wp-content\/themes\/smilesremit\/inc\/blocks\/text-above-image\/text-above-image.css?ver=7.0.48' type='text\/css' media='all' \/><div  class=\"text-above-image\">\n\t<h5 class=\"numbered_title\">2. Swipe left to see the app\u2019s features or tap \u201cSkip\u201d to move forward<\/h5>\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"526\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/12\/ENG-HowToRegister-US_Step2.png\" class=\"attachment-243x528 size-243x528\" alt=\"\" draggable=\"false\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/12\/ENG-HowToRegister-US_Step2.png 488w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/12\/ENG-HowToRegister-US_Step2-139x300.png 139w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/12\/ENG-HowToRegister-US_Step2-473x1024.png 473w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/div>\n\n<style>\n\t.text-above-two-images {\n\tdisplay: block;\n\twidth: 100%;\n\tmax-width: 967px;\n\tmargin: 0 auto;\n\tpadding: 35px 5px;\n}\n\n.text-above-two-images .numbered_title {\n\tfont-family: var(--light);\n\tfont-size: 22px;\n\ttext-align:center;\n\tpadding-bottom: 30px;\n\tdisplay: block;\n\tmax-width: 608px;\n\tmargin: 0 auto;\n}\n\n.text-above-two-images .images {\n\tdisplay: flex;\n\tgap: 25px;\n\tflex-wrap: wrap;\n\talign-items: center;\n\tjustify-content: center;\n}\n\n.text-above-two-images.align-center {\n\tmargin: 0 auto;\n}\n\n.text-above-two-images.align-right {\n\tmargin-left: auto;\n}\n\n.text-above-two-images.align-left {\n\tmargin-right: auto;\n}\n\t<\/style>\n<div class=\"text-above-two-images\">\n\t<h5 class=\"numbered_title\">3. Tap \u201cOK\u201d to receive notifications from the app<\/h5>\n\t\t\t<div class=\"images\">\n\t\t\t        <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step3.1-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"turn on notifications and receive rate update\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n                <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-CA_Step3-b-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"click 'ok' on allow notifications\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        \t\t<\/div>\n\t<\/div>\n\n<style>\n\t.text-above-two-images {\n\tdisplay: block;\n\twidth: 100%;\n\tmax-width: 967px;\n\tmargin: 0 auto;\n\tpadding: 35px 5px;\n}\n\n.text-above-two-images .numbered_title {\n\tfont-family: var(--light);\n\tfont-size: 22px;\n\ttext-align:center;\n\tpadding-bottom: 30px;\n\tdisplay: block;\n\tmax-width: 608px;\n\tmargin: 0 auto;\n}\n\n.text-above-two-images .images {\n\tdisplay: flex;\n\tgap: 25px;\n\tflex-wrap: wrap;\n\talign-items: center;\n\tjustify-content: center;\n}\n\n.text-above-two-images.align-center {\n\tmargin: 0 auto;\n}\n\n.text-above-two-images.align-right {\n\tmargin-left: auto;\n}\n\n.text-above-two-images.align-left {\n\tmargin-right: auto;\n}\n\t<\/style>\n<div class=\"text-above-two-images\">\n\t<h5 class=\"numbered_title\">4. Tap \u201cCreate account\u201d and \u201cOK\u201d<\/h5>\n\t\t\t<div class=\"images\">\n\t\t\t        <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step4.1-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"Click on 'create account'\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n                <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step4.1-1-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"press 'ok'\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        \t\t<\/div>\n\t<\/div>\n\n<div  class=\"text-above-image\">\n\t<h5 class=\"numbered_title\">5. Choose your nationality<\/h5>\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"526\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step5-1.webp\" class=\"attachment-243x528 size-243x528\" alt=\"Choose your nationality\" draggable=\"false\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step5-1.webp 488w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step5-1-139x300.webp 139w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step5-1-473x1024.webp 473w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/div>\n\n<div  class=\"text-above-image\">\n\t<h5 class=\"numbered_title\">6. Enter your active email address, create a password, and add a referral code if you have one. Then tap \u201cRegister\u201d to continue<\/h5>\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"526\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step6.2.webp\" class=\"attachment-243x528 size-243x528\" alt=\"Step 6 - Enter your active email address, create a password, and add a referral code if you have one. Then tap \u201cRegister\u201d to continue\" draggable=\"false\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step6.2.webp 488w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step6.2-139x300.webp 139w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step6.2-473x1024.webp 473w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/div>\n\n<style>\n\t.text-above-two-images {\n\tdisplay: block;\n\twidth: 100%;\n\tmax-width: 967px;\n\tmargin: 0 auto;\n\tpadding: 35px 5px;\n}\n\n.text-above-two-images .numbered_title {\n\tfont-family: var(--light);\n\tfont-size: 22px;\n\ttext-align:center;\n\tpadding-bottom: 30px;\n\tdisplay: block;\n\tmax-width: 608px;\n\tmargin: 0 auto;\n}\n\n.text-above-two-images .images {\n\tdisplay: flex;\n\tgap: 25px;\n\tflex-wrap: wrap;\n\talign-items: center;\n\tjustify-content: center;\n}\n\n.text-above-two-images.align-center {\n\tmargin: 0 auto;\n}\n\n.text-above-two-images.align-right {\n\tmargin-left: auto;\n}\n\n.text-above-two-images.align-left {\n\tmargin-right: auto;\n}\n\t<\/style>\n<div class=\"text-above-two-images\">\n\t<h5 class=\"numbered_title\">7. Input the verification code you received. Then tap \u201cOK\u201d<\/h5>\n\t\t\t<div class=\"images\">\n\t\t\t        <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step7.1-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"Step 7 - Input the verification code you received\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n                <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step7.2-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"Step 7 - Tap \u201cOK\u201d\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        \t\t<\/div>\n\t<\/div>\n\n<style>\n\t.text-above-two-images {\n\tdisplay: block;\n\twidth: 100%;\n\tmax-width: 967px;\n\tmargin: 0 auto;\n\tpadding: 35px 5px;\n}\n\n.text-above-two-images .numbered_title {\n\tfont-family: var(--light);\n\tfont-size: 22px;\n\ttext-align:center;\n\tpadding-bottom: 30px;\n\tdisplay: block;\n\tmax-width: 608px;\n\tmargin: 0 auto;\n}\n\n.text-above-two-images .images {\n\tdisplay: flex;\n\tgap: 25px;\n\tflex-wrap: wrap;\n\talign-items: center;\n\tjustify-content: center;\n}\n\n.text-above-two-images.align-center {\n\tmargin: 0 auto;\n}\n\n.text-above-two-images.align-right {\n\tmargin-left: auto;\n}\n\n.text-above-two-images.align-left {\n\tmargin-right: auto;\n}\n\t<\/style>\n<div class=\"text-above-two-images\">\n\t<h5 class=\"numbered_title\">8. Create your profile. Then tap \u201cSubmit to complete\u201d<\/h5>\n\t\t\t<div class=\"images\">\n\t\t\t        <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step8.1-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"How to Register Smiles Mobile Remittance - Step 8 - Create your profile\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n                <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRegister-US_Step8-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"How to Register Smiles Mobile Remittance - Step 8 - Tap \u201cSubmit to complete\u201d\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        \t\t<\/div>\n\t<\/div>\n\n<style>\n\t.text-above-two-images {\n\tdisplay: block;\n\twidth: 100%;\n\tmax-width: 967px;\n\tmargin: 0 auto;\n\tpadding: 35px 5px;\n}\n\n.text-above-two-images .numbered_title {\n\tfont-family: var(--light);\n\tfont-size: 22px;\n\ttext-align:center;\n\tpadding-bottom: 30px;\n\tdisplay: block;\n\tmax-width: 608px;\n\tmargin: 0 auto;\n}\n\n.text-above-two-images .images {\n\tdisplay: flex;\n\tgap: 25px;\n\tflex-wrap: wrap;\n\talign-items: center;\n\tjustify-content: center;\n}\n\n.text-above-two-images.align-center {\n\tmargin: 0 auto;\n}\n\n.text-above-two-images.align-right {\n\tmargin-left: auto;\n}\n\n.text-above-two-images.align-left {\n\tmargin-right: auto;\n}\n\t<\/style>\n<div class=\"text-above-two-images\">\n\t<h5 class=\"numbered_title\">9. You now have a Smiles account! You can optionally set up a pass code for added security<\/h5>\n\t\t\t<div class=\"images\">\n\t\t\t        <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/Step-8-a-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"Welcome to smiles\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n                <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/Step-8-b-scaled-1-243x528.webp\" width=\"243\"\n            height=\"528\" alt=\"step 8 - check password lock settings and press 'next'\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        \t\t<\/div>\n\t<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"verify\"><\/h2>\n\n\n<link rel='stylesheet' href='https:\/\/www.smileswallet.com\/us\/wp-content\/themes\/smilesremit\/inc\/blocks\/registration-fail\/registration-fail.css?ver=7.0.48' type='text\/css' media='all' \/><div  class=\"registration-fail\" id=\"registration-fail\">\n\t<a href=\"#\" class=\"__title\">I couldn\u2019t complete my registration<\/a>\n\t<div class=\"__inner\">\n\t\t\t\t\t<div class=\"__images\">\n\t\t\t\t        <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/12\/ENG-HowToRegister-US_RegistrationError-1-243x528.png\" width=\"243\"\n            height=\"528\" alt=\"\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n                <img class=\"img-fluid\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/12\/ENG-HowToRegister-US_RegistrationError-2-243x528.png\" width=\"243\"\n            height=\"528\" alt=\"\" draggable=\"false\" decoding=\"async\" loading=\"lazy\">\n        \t\t\t<\/div>\n\t\t\t<p class=\"__info\">If one of these screens appear, please contact our customer service team<\/p>\n\t\t\t<p><span class=\"__phone\">+1 647-812-6455<\/span><\/p>\n\t\t\t<p><span class=\"__hours\">(9:00 a.m. &#8211; 7:00 p.m. Mon-Sun)<\/span><\/p>\n\t\t\t<\/div>\n<\/div>\n\n<style>\n\t.smiles-brand-title{\n\tline-height: 1.2;\n\tmargin: 70px auto;\n\twidth: 100%;\n\tmax-width: 728px;\n\tpadding: 0 20px;\n}\n\n.smiles-brand-title .__title-wrapper{\n\twidth: 80%;\n\tposition: relative;\n\tborder-bottom: 2px dashed #31ae53;\n\tpadding: 0 20px;\n}\n\n.smiles-brand-title .__title-wrapper::before{\n\tcontent: \"\";\n\tposition: absolute;\n\tleft:0;\n\tbackground: #31ae53;\n\theight: 26px;\n\twidth: 5px;\n}\n.smiles-brand-title .__title-wrapper .__title{\n\tfont-size: 24px;\n}\n\n.smiles-brand-title .__description{\n\tpadding: 54px 0;\n}\n\n.smiles-brand-title .__description > * {\n\tfont-family: var(--light);\n\tfont-size: 18px;\n}\n\n\n.smiles-brand-title.align-center{\n\tmargin: 0 auto;\n}\n.smiles-brand-title.align-right{\n\tmargin-left: auto;\n}\n.smiles-brand-title.align-left{\n\tmargin-right: auto;\n}\n\t<\/style>\n\t<div  class=\"smiles-brand-title\">\n\t\t<div class=\"__title-wrapper\">\n\t\t\t<h3 class=\"__title\">Recover your Smiles password<\/h3>\n\t\t<\/div>\n\t\t\t<\/div>\n\n\n<div  class=\"text-above-image\">\n\t<h5 class=\"numbered_title\">1. On your Smiles app, tap &#8220;Forgot password?&#8221;<\/h5>\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"526\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step1.webp\" class=\"attachment-243x528 size-243x528\" alt=\"Screen showing &#039;forgot your password&#039; link\" draggable=\"false\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step1.webp 244w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step1-139x300.webp 139w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/div>\n\n<div  class=\"text-above-image\">\n\t<h5 class=\"numbered_title\">2. Enter your email address and tap &#8220;Send Code&#8221;<\/h5>\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"526\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step2.webp\" class=\"attachment-243x528 size-243x528\" alt=\"Enter your email address\" draggable=\"false\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step2.webp 244w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step2-139x300.webp 139w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/div>\n\n<div  class=\"text-above-image\">\n\t<h5 class=\"numbered_title\">3. Check your email inbox, input the verification code, and tap &#8220;Next&#8221; to proceed<\/h5>\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"526\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step3-1.webp\" class=\"attachment-243x528 size-243x528\" alt=\"screen showing input to enter verification code\" draggable=\"false\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step3-1.webp 244w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step3-1-139x300.webp 139w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/div>\n\n<div  class=\"text-above-image\">\n\t<h5 class=\"numbered_title\">4. Enter your new password and tap &#8220;OK&#8221;<\/h5>\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"526\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step4.webp\" class=\"attachment-243x528 size-243x528\" alt=\"Screen to enter password\" draggable=\"false\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step4.webp 244w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step4-139x300.webp 139w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/div>\n\n<div  class=\"text-above-image\">\n\t<h5 class=\"numbered_title\">5. Your new password has been successfully set! Tap &#8220;Login&#8221; to access your Smiles account with your updated login information<\/h5>\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"526\" src=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step5-1.webp\" class=\"attachment-243x528 size-243x528\" alt=\"Screen showing click on &quot;Login&quot;\" draggable=\"false\" srcset=\"https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step5-1.webp 244w, https:\/\/www.smileswallet.com\/us\/wp-content\/uploads\/sites\/12\/2025\/11\/ENG-HowToRecover-CA_Step5-1-139x300.webp 139w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Steps to register Steps to create an account<\/p>\n","protected":false},"author":32,"featured_media":0,"parent":132,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-help-child.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-437","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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