WE ARE OPEN TO SERVE DURING GOLDEN WEEK!
Remittance using Smiles APP is AVAILABLE.
– Customer Support is AVAILABLE 9:00 AM to 9:00 PM
– However, Japan Post Bank is closed due to system maintenance from May 3 to May 6.
– Therefore, make DEPOSIT on or before May 2 to FUND Wallet Account so that you can remit anytime to your beneficiary.
– Our accounting office is closed during holidays, therefore, refund requests are processed only on the next banking day.
For your reference: Japan Post Bank's maintenance
Contact us if you have any questions! Enjoy your holiday and stay safe!