Load money to your Smiles account and remit when the rate is to your liking with our Everyday Great Rate.
| Loading fee | |
|---|---|
| Classic e-Transfer | $1.95 |
| In app e-Transfer *Maximum $5.25 | $1.75 + Load Amount x 0.35% |
*Effective February 26, 2025
Please note that a fee of 1.50 CAD will be charged for loading refund requests.
Normally, the deposit will be reflected in the Smiles app immediately. In rare cases, the deposit will take 10 minutes.
If after 10 minutes you have not seen the load in Smiles wallet, please contact our customer service team.
Loading limit differs for different memberships:
Basic Member: load up to 999 CAD in 24 hours
Premium Member: no loading limit
Smiles promises to be fully transparent when it comes to fees. Smiles is now applying 2 kinds of fees: ① Loading fees and ② Remittance fees
①Loading fees:
② Remittance fees:
Please check out our remittance fees here
You can only load via Blocpay.
Unfortunately, we don't accept cash payment.
No, you are not allowed to use someone else's bank account to load to your app's digital wallet. You can only use any of your bank accounts.
No, you are not allowed to use someone else’s bank account to load to your app’s digital wallet. You can only use either your own assigned Smiles Wallet Card or any of your Canadian bank accounts.
