For cash pickup outlets in the Philippines, the limit per transaction is up to 250,000 PHP for MLhuillier and other outlets (LBC, Palawan Express and Bayad Center) while Cebuana Lhuillier outlets can only accommodate up to 50,000 PHP.

Important Note: Due to the pandemic, the limit may change according to each independent pickup outlet. If you are planning to remit a large amount, it is better to confirm first with the outlet. Otherwise, you will have to request for amendment if the amount cannot be claimed.

To refer a remittance fee, please see the link below: See remittance fee

To register as a Basic Member with Smiles, you will need:

• A valid email
• A valid phone number
• Name, Birthday and Address

You can lower/zero out your remittance fees using Smiles points. Smiles offers a loyalty points program that allows you to earn and win points and use them to cover a portion of all of your fees.

The following IDs are accepted:

• For foreigners: valid residence card
• For Canadian nationals: valid Canadian driver’s license, valid passport or valid MyNumber Card
• For Diplomats and Officials with diplomatic passport: valid passport
• For Non-Canadian with no Residence Card: valid passport including visa page