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FAQs: Remit

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To refer a remittance fee, please see the link below: See remittance fee

For cash pickup outlets in the Philippines, the limit per transaction is up to 250,000 PHP for MLhuillier and other outlets (LBC, Palawan Express and Bayad Center) while Cebuana Lhuillier outlets can only accommodate up to 50,000 PHP.

Important Note: Due to the pandemic, the limit may change according to each independent pickup outlet. If you are planning to remit a large amount, it is better to confirm first with the outlet. Otherwise, you will have to request for amendment if the amount cannot be claimed.

You can lower/zero out your remittance fees using Smiles points. Smiles offers a loyalty points program that allows you to earn and win points and use them to cover a portion of all of your fees.

To check the chosen outlet of your remittance, please follow the instructions below:

  1. Open the Smiles app
  2. Tap on “History”
  3. Select your transaction
  4. You can find the specific cash pickup outlet under “Ready for cash pick up”

You can pay your Bills via Smiles App:

See the guidelines


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