Receive

Help Center

How-to Guidelines FAQs Contact Us
Help Center > Faq > Receive

FAQs: Receive

Top viewed FAQs

To check the chosen outlet of your remittance, please follow the instructions below:

  1. Open the Smiles app
  2. Tap on “History”
  3. Select your transaction
  4. You can find the specific cash pickup outlet under “Ready for cash pick up”

To find the reference number, please follow the instructions below:

  1. Open the Smiles app
  2. Select “History”
  3. Select the transaction you want to view and the number should be displayed

    You can also check your registered email for the official transaction receipt that has been sent to you.

All

To find the reference number, please follow the instructions below:

  1. Open the Smiles app
  2. Select “History”
  3. Select the transaction you want to view and the number should be displayed

    You can also check your registered email for the official transaction receipt that has been sent to you.

To check the chosen outlet of your remittance, please follow the instructions below:

  1. Open the Smiles app
  2. Tap on “History”
  3. Select your transaction
  4. You can find the specific cash pickup outlet under “Ready for cash pick up”
footer_smile_logo