The following IDs are accepted:

• For foreigners: valid residence card
• For Canadian nationals: valid Canadian driver’s license or valid passport
• For Diplomats and Officials with diplomatic passport: valid passport
• For Non-Canadian with no Residence Card: valid passport including visa page

To register as a Smiles Member, you’ll need:

• A valid email address
• A valid mobile number
• Your full name, date of birth, and current address
• One valid photo ID that shows your name and address (e.g., Provincial ID or Driver’s License)

If your ID doesn’t show your address, such as a Passport or PR Card, you’ll also need to submit a Proof of Address (e.g., utility bill, bank or credit card statement, pay slip, or similar document).

You’ll also be asked to take a selfie with your ID for verification.

• Provincial ID
• Driver’s license
• Permanent Resident ID (with a document that shows proof of your address, your name and address clearly written for verification purposes)

Please contact our 24/7 customer support staff if you are unsure of which ID to upload.

The confirmation code is sent to your registered email address. If the code does not appear in your inbox in 2-5 minutes, please check your spam and junk folders. If you still haven't received a code, please try to input another email address (Yahoo or Gmail).

The following documents with proof of address (dated within the last 3 months) are accepted:

• Change of address receipt from Canada Post
• Utility bill from an energy, telephone service or cable provider
• Bank statement
• Record of employment or pay slip