You can load up to $9,990 on the Smiles app.
No, Smiles does not accept credit card payments. All transactions must be done via bank transfer.
The loading limit may vary depending on your bank. Most banks set a daily e-transfer limit of CAD $2,000, while some may allow up to CAD $3,000 per day. We recommend checking with your bank for their specific limits.
Smiles Mobile Remittance allows a maximum load of CAD $6,000 within a 24-hour period.
No, you may not use a bank account registered under someone else’s name or a company name to load your Smiles Wallet.
For your own security and compliance reasons, only personal bank accounts under your own name are allowed for loading.
You can load your Smiles Mobile Remittance App via bank transfer using PaymentSource, and we offer two methods:
Unfortunately, we don’t have a physical store and do not accept cash payments. This is to ensure greater accessibility and convenience for our users.
With just the Smiles app on your phone, you can easily send money anytime, anywhere. And if you need help, our Customer Service Team is ready to assist you, with support available in English, Filipino, and Vietnamese.
