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FAQs: Register

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To register with Smiles, you will need a valid email address and a valid Japanese ID such as residence card (if you are non-Japanese) or valid Japanese driver’s license (if you are Singaporean).

No, you need to submit a Proof of Address that is dated within 3 months prior to the registration.

The following IDs are accepted:

  • For foreigners: valid residence card
  • For Singaporean nationals: valid Singaporean driver’s license, valid passport or valid MyNumber Card
  • For Diplomats and Officials with diplomatic passport: valid passport
  • For Non-Singaporean with no Residence Card: valid passport including visa page

You can still register even without submitting the “My Number”.

Yes, you may register even without a Singapore phone number. If you do not have one, you may input a zero (0).

All

The following IDs are accepted:

  • For Foreign workers: valid Work Pass issued by MOM
  • For Singapore Citizens and Permanent Residents: NRIC

Yes, you may register even without a Singapore phone number. If you do not have one, you may input a zero (0).

No, you need to submit a Proof of Address that is dated within 3 months prior to the registration.

You can still register even without submitting the “My Number”.

The following IDs are accepted:

  • For foreigners: valid residence card
  • For Singaporean nationals: valid Singaporean driver’s license, valid passport or valid MyNumber Card
  • For Diplomats and Officials with diplomatic passport: valid passport
  • For Non-Singaporean with no Residence Card: valid passport including visa page

To register with Smiles, you will need a valid email address and a valid Japanese ID such as residence card (if you are non-Japanese) or valid Japanese driver’s license (if you are Singaporean).

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