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To register a Smiles account, you will need one of the following:

・A valid email address

・NRIC or valid ICA/MOM Pass

For manual registrations, you must also submit a Proof of Address (e.g., Local Utility Bill, Bank Statement, Tenancy Agreement, etc.)

No, you need to submit the latest Proof of Address in order to register a Smiles account.

The following IDs are accepted:

  • For foreigners: valid residence card
  • For Singaporean nationals: valid Singaporean driver’s license, valid passport or valid MyNumber Card
  • For Diplomats and Officials with diplomatic passport: valid passport
  • For Non-Singaporean with no Residence Card: valid passport including visa page

No, you cannot register without a Singapore phone number, as it is a required contact method for us to stay connected with you.

You can still register even without submitting the “My Number”.

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