Normally, around realtime to 1 full day. If the amount is beyond 50,000 PHP, bank crediting may take longer at around 2 days at max but not over a week.

To order remit using the Smiles app, please follow the instructions below:

See the guidelines

If you'd like to take a look at the remittance fees for Smiles, take a look at the chart here.

No. Smiles promises to be fully transparent when it comes to fees.

To find the reference number, please follow the instructions below:

1. Open the Smiles app

2. Select "History"

3. Select the transaction you want to view (the reference number will be displayed)

Smiles tip: You can also check your registered email for the official transaction receipt.