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Account verification is usually instant. Processing time may vary based on the volume of applications and details. 
While waiting for approval, please do not create an account again.

To register with Smiles, you will need:

  • A valid email
  • A valid government-issued ID (passport , driver's license, state ID)
  • Proof of address (E.g: Local Utility Bill, Bank Statement, Tenancy Agreement)

*Sometimes additional information will be required depending on regulatory requirements.

You can register directly through our Smiles Mobile Remittance app by downloading it from the App Store or Google Play. Follow the on-screen prompts to complete your registration, including identity verification (KYC) requirements or see the guidelines below

See guidelines

The confirmation code will be sent to your registered email address. If the code does not arrived in your inbox within 2-5 minutes, please check your spam and junk folders.

To create a valid password, you must include:

  • 8 characters or more
  • at least 1 letter from Latin alphabet
  • at least 1 number

Do not create easy combinations including your name, birthday, etc.

Example: joan12348

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