To register for a Smiles account, you will need to prepare the following items:
・A valid email
・A valid government-issued ID (e.g., passport, driver's license, state ID)
・Proof of address (e.g., Local Utility Bill, Bank Statement, Tenancy Agreement)
Note: Additional information may be required depending on regulatory requirements.
You can register directly through our Smiles Mobile Remittance app by downloading it from the App Store or Google Play.
Follow the on-screen prompts to complete your registration, including identity verification (KYC) requirements, or view the guidelines below.
See guidelines here
Account verification is usually instant. However, processing time may vary based on the volume of applications and details.
While you're waiting for approval, please do not create an account again.
The confirmation code will be sent to your registered email address. If the code does not arrive in your inbox within 5 minutes, please check your spam and junk folders.
To create a valid password, you must include the following:
・8 characters or more
・At least 1 letter from Latin alphabet
・At least 1 number
Do not create combinations including your name, birthday, etc.
Example of a poor password: joan12348
