For cash pickup outlets in the Philippines, the limit per transaction is up to 250,000 PHP for MLhuillier and other outlets (LBC, Palawan Express and Bayad Center) while Cebuana Lhuillier outlets can only accommodate up to 50,000 PHP.

For credit-to-bank-account transactions, the daily limit per transaction is the amount equivalent of 1,000,000 JPY in local currency.

Important Note: Due to the pandemic, the limit may change according to each independent pickup outlet. If you are planning to remit a large amount, it is better to confirm first with the outlet. Otherwise, you will have to request for amendment if the amount cannot be claimed.

To check the chosen cash pickup location (outlet) of your remittance, please follow the instructions below:

1. Open the Smiles app
2. Tap on "History"
3. Select your transaction
4. You can find the specific cash pickup location under "Ready for cash pick up"

Yes, you can add your own foreign bank account as a beneficiary.

To add your own foreign bank account, please follow the instructions below:
See the guidelines

To register a joint bank account as new beneficiary, please follow the instructions below:

See the guidelines

Important: Enter the first account holder's name in the "Surname" field, include "and/or", and then add the second account holder's name in the "First Name" field."