Help Center

help center How-to Guidelines faq FAQs contact Contact Us
Help Center > FAQs > Points

FAQs: Points

Top viewed FAQs

To order remit using the Smiles app, please follow the instructions below:

See the guidelines

Yes. The purpose of the Smiles Loyalty Points Program is to help customers lower or eliminate the transaction fee for every remittance.

See the guidelines

When you're inserting the information for your remittance, there will be a designated box for you to enter the amount of points you want to use towards your transaction. Points cover the fees that will automatically be calculated into your remittance.

See the guidelines

A box to enter points will appear on the remittance screen. When you enter points, remittance fees will be automatically deducted.
Please note that 100 points is equivalent to 1 SGD.

See the guidelines

A Smiles customer must share their referral code or QR code to their "friend".

Referral points are then earned when the referred person :

  1. Registers an account on the Smiles app
  2. Remits for the first time using the Smiles app

Once the transaction has been processed successfully, the invitee will immediately receive 500 points.


Useful Stats will display here