To check the chosen cash pickup location (outlet) of your remittance, please follow the instructions below:

1. Open the Smiles app
2. Tap on "History"
3. Select your transaction
4. You can find the specific cash pickup location under "Ready for cash pick up"

To order remit using the Smiles app, please follow the instructions below:

See the guidelines

To find the reference number, please follow the instructions below:

1. Open the Smiles app
2. Select “History”
3. Select the transaction you want to view and the number should be displayed You can also check your registered email for the official transaction receipt that has been sent to you.