To order remit using the Smiles app, please follow the instructions below:

See the guidelines

To check the chosen cash pickup location (outlet) of your remittance, please follow the instructions below:

1. Open the Smiles app
2. Tap on "History"
3. Select your transaction
4. You can find the specific cash pickup location under "Ready for cash pick up"

To find the reference number, please follow the instructions below:

1. Open the Smiles app
2. Select “History”
3. Select the transaction you want to view and the number should be displayed You can also check your registered email for the official transaction receipt that has been sent to you.

The remitter will:

1. Receive a notification update from the Smiles app
2. Receive a transaction reference number
3. Share the transaction reference number with the beneficiary

You can check for cash pickup locations upon registering your beneficiary.

1. Go to "Home"
2. Tap on "Add beneficiary" at the top of your screen
3. Select the country destination
4. Select "Cash Pickup"
5. Select "Outlet" and you will see the available outlets.