To order remit using the Smiles app, please follow the instructions below:

See the guidelines

To see where your beneficiary can do cash pickup, please follow the instructions below:

1. Open the Smiles app

2. Tap "History"

3. Select your transaction

4. Find the specific cash pickup location under "Ready" for "Cash Pickup"

To find the reference number, please follow the instructions below:

1. Open the Smiles app

2. Select "History"

3. Select the transaction you want to view (the reference number will be displayed)

Smiles tip: You can also check your registered email for the official transaction receipt.

To know if your beneficiary received their remittance or not, you will:

1. Receive a notification update from the Smiles app

2. Receive a transaction reference number

3. Share the transaction reference number with them

You can check cash pickup locations when registering your beneficiary:

1. Go to "Home"

2. Tap "Add Beneficiary" at the top of your screen

3. Select the country destination

4. Select "Cash Pickup"

5. Select "Outlet," and you will see the available outlets