Home » How-to Guidelines » How to Load

Help Center

How-to Guidelines FAQs Contact Us smiles help center icon Scam awareness
Help Center > How-to Guidelines > How to Load

How to Load

2 ways to load

1
Select me for super-fast and hassle-free loading!
In-app e-Transfer
How to
2
Select me for Neo-Financial account holders
Classic e-Transfer
How to



In-app e-Transfer

1. Tap “Load”​
2. Input or select a loading amount
3. Select “In-app”. You can also save this as your default load method for faster transactions!
4. Tap “Next”, confirm the amount to be loaded into your Smiles Wallet, and tap “Load” to proceed
5. Tap “OK” to move to our payment provider
6. Read the payment instructions and tap “Pay Now”
7. Tap your bank to proceed
Smiles Mobile Remittance Canada - How to Load
8. Login to your online banking and set sending account. Tap “Continue” to proceed
9. Tap “Send Now”
10. Transaction completed! Refresh your screen by closing the Smiles app and opening it again to see your updated balance. It may take 3 to 5 minutes to see the loaded amount in your balance.


Classic e-Transfer

1. Tap “Load”​
2. Input or select a loading amount
3. Select “Classic e-Transfer”. You can also save this as your default load method for faster transactions!
4. Tap “Next”, confirm the amount to be loaded into your Smiles Wallet, and tap “Load” to proceed
5. Make sure to read the important notes and tap “OK” to move to our payment provider
6. On the PaySimply page, tap “Continue”
7. Select “Interac e-Transfer”
8. Login to your online banking account and do the e-Transfer with the details below
9. Check the e-Transfer status and wait for it to reflect in your Smiles app balance

FAQs

You can load up to $9,990 on the Smiles app.

No, Smiles does not accept credit card payments. All transactions must be done via bank transfer.

Other guidelines

flying Tori
tori's flight path tori flying over with a money bag
footer_smile_logo
Useful Stats will display here