1. Tap “Load”

2. Input 2FA security code that was automatically sent to you via text message

3. Tap “OK” to move to *BlocPay website to continue loading process *BlocPay is our payment provider

4. “2FA Security Code” is automatically sent to you via SMS

5. Tap “INTERACT E-TRANSFER”

6. Choose your financial institution

7. Log into your online bank account and select sending account *Screen may be different depending on your bank

8. Tap “Continue”

9. Confirm sending detail and then tap “Send Now”

10. Once you’ve been notified that your payment was made successfully, tap “Home” to go back to the Smiles app

11. Refresh your screen by closing the app and opening it again to see your updated* balance *It may take 3 to 5 minutes to see the loaded amount in your balance
