Item to prepare for registration
Identity Document
Prepare any one of the ID’s listed below:
- Canadian Provincial ID
- Canadian Drivers License
- Residence Card
- Passport
Steps to register
Step 1
How to Create an account
1. Select your region
(region is the country where you use Smiles)
2. Tap “Create account” to create a Smiles account
3. Check the box, input your email address, set a password and tap “Sign Up”
4. Input 6-digit code you will receive through your registered email address and tap “Next”
5. Input an invitation code if you have one. You can set a passcode (optional).
6. Your Smiles account is set up! Move forward to verify it.
Step 2
Verify your account
1. Tap “Register” to start verifying your account
2. Tap “Let’s go”, check the box to agree and tap “Apply for membership”
3. Choose your nationality and tap “Next”. Then input your personal info and tap “Next”
7. Confirm all your info, answer PEP question and tap “Next”
8. Your can send money now! Be a Premium member to send more money!
Steps to
be a Premium Member
1. Tap “Upgrade” to start
2. Choose nationality and one Canadian government-issued ID you hold by tapping on “Select”
3. Tap the first one to start taking frontside of ID, check if your photo is clear and tap ”Next”
4. Tap the second one and ”Tap backside photo” to start taking backside of ID
5. Take backside photo of your ID, check if your photo is clear and tap “Next“
6. Tap the last one and then tap “Take a selfie” to take a photo of yourself and ID
7. Take a selfie with your ID, check if your photo is clear and tap “Next“
8. Tap “Next” after inputting ID info, confirm details and tap “Next” to complete process
9. Tap “OK” to complete the process. Please wait for approval (no need to register again) *Verification may take 12 – 72 hours to approve
