Steps to order a remit
Step 1
Create an Order
1. Tap “Remit” on the home screen
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemit-SG_Step1-243x528.png)
2. Select your registered beneficiary or add a new beneficiary by tapping on “+Add beneficiary”
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemitSG_Step2-243x528.png)
3. Input the amount you want to send
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemitSG_Step3-243x528.png)
4. Input points (if you have any), scroll down to bottom, select your “Purpose”, “Source of funds” and tap ”Final check”
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemitSG_Step4-243x528.png)
5. Confirm details and tap “Remit to [beneficiary’s name]” to complete transaction
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemitSG_Step5-1-243x528.png)
6. Check the contents and tap “OK” to move forward
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemitSG_Step6-1-243x528.png)
7. Tap “Go to payment” and move on to the next step if you want to proceed with the payment process
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemitSG_Step7-1-243x528.png)
![tori-reading](https://www.smileswallet.com/singapore/wp-content/themes/smilesremit/src/images/blocks/tori-reading.png)
Smiles Tips!
You can add your favorite beneficiaries on your home screen for quick access
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemit-SGTips_Step1-243x528.png)
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/01/ENG-HowToRemit-SGTips_Step2-243x528.png)
Step 2
How to pay your order via
Scan & Pay
1. Select the “Scan & Pay” option
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2023/08/scanpay-select-243x528.png)
2. Scan QR code to make a payment. We will proceed with your remittance once your payment is confirmed.
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2024/06/ENG-OrderRemit_Step2-243x528.png)
3. Immediately after your transaction has completed, the status will be displayed as “Delivered”. You can check by tapping on “History” on the home screen of the app.
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2023/07/Step-9-243x528.png)
Step 2
How to pay your order via
Online Banking Transfer
1. Select the “Online Banking Transfer” option
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2023/08/onlineBank-select-243x528.png)
2. Swipe left to see the instructions
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2023/08/SG-howtoBank2-243x528.png)
3. Copy the transaction number by tapping “Copy”
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2023/08/onlineBank-copy-243x528.png)
4. Read the notice and check the box to access our bank account information. After transferring funds on your banking app, take a screenshot of your receipt before returning to the Smiles app. Tap “Report Payment” to proceed
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2023/08/SG-bankTransfer4-243x528.png)
5. Upload deposit receipt, input details and tap “Report payment”
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2023/08/reportpayment-243x528.png)
6. Tap “Home” to complete the process. Note: PLEASE DO NOT REPORT AGAIN
![](https://www.smileswallet.com/singapore/wp-content/uploads/sites/6/2023/08/reported-243x528.png)