Select one
Verify account + Load
1. Tap “Load” and then “ACH Transfer”
2. Tap “OK” to proceed to our provider
3. Complete the bank account linking process
4. Tap “Complete verification”
5. Select your occupation and enter your annual income
6. Enter your address, select one of the PEP options and tap “Next” to proceed
7. Tap “Verify account”
8. Follow the on-screen instructions to complete ID verification
9. Enter the amount you want to load and tap “Next”
10. Tap on “Proceed to load”
11. Confirm the ACH Authorization Form, check the box and tap “Proceed”
12. Confirm the details and tap “Load” to complete! Once your account is verified, you can start sending money. *It may take 1-3 business days to verify your account.
Load only
1. Tap “Load” and then “ACH Transfer”
2. Select a linked bank account
Smiles Tips!
Bookmark your linked bank account for faster future transactions!
See details
3. Enter or select the amount you want to load and tap “Next”
4. Tap on “Proceed to load”
5. Confirm the details and tap “Load” to complete! *It may take 1-3 business days to verify your load request.
