2 ways to load
In-app e-Transfer
1. Tap “Load”
2. Input or select a loading amount
3. Select “In-app”. You can also save this as your default load method for faster transactions!
4. Tap “Next”, confirm the amount to be loaded into your Smiles Wallet, and tap “Load” to proceed
5. Tap “OK” to move to our payment provider
6. Read the payment instructions and tap “Pay Now”
7. Tap your bank to proceed
8. Login to your online banking and set sending account. Tap “Continue” to proceed
9. Tap “Send Now”
10. Transaction completed! Refresh your screen by closing the Smiles app and opening it again to see your updated balance. It may take 3 to 5 minutes to see the loaded amount in your balance.
Classic e-Transfer
1. Tap “Load”
2. Input or select a loading amount
3. Select “Classic e-Transfer”. You can also save this as your default load method for faster transactions!
4. Tap “Next”, confirm the amount to be loaded into your Smiles Wallet, and tap “Load” to proceed
5. Make sure to read the important notes and tap “OK” to move to our payment provider
6. On the PaySimply page, tap “Continue”
7. Select “Interac e-Transfer”
8. Login to your online banking account and do the e-Transfer with the details below
Account Details
Name (Suggested) PaySimply
Amount The same amount inserted in the Smiles app
E-mail etransfer@paymentsource.ca
Security question Copy from the PaySimply page
Answer Copy from the PaySimply page
9. Check the e-Transfer status and wait for it to reflect in your Smiles app balance
