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Residence Card
Japanese Driver’s License
We also have a PDF document of the entire registration process for you to view.
It’s completely free and easy to follow!
Do you prefer to register for a Smiles account on hard copy (paper)?
Feel free to contact Smiles’ customer service center to request for the paper registration form.
Scroll down to see the guidelines for registering an account through Smiles in minutes.
Residence Card
Japanese Driver’s License
The following IDs are accepted:
・For foreigners: valid Residence Card
・For Japanese nationals: valid Driving License, valid passport, or valid My number card
・For Diplomats and Officials with a diplomatic passport: valid Passport
・For Non-Japanese with no Residence Card: valid passport including visa page
Approval of your registration may take around 1-3 business days. If no confirmation has been received after 3 days, go to “Chat” and check whether or not you received a notice regarding the need to re-do the registration process.
If you have not received any notice, please contact our customer service at 050-5305-6669 or via LINE/Viber at 070-2628-8726.
To register with Smiles, you will need a valid email address and a valid Japanese ID such as residence card (if you are non-Japanese) or valid Japanese driver’s license (if you are Japanese).
We also have a PDF document of the entire registration process for you to download on your device.
It’s completely free and easy to follow!
Do you prefer to register for a Smiles account on hard copy (paper)?
Feel free to contact Smiles’ customer service center to request for the paper registration form.
The following IDs are accepted:
・For foreigners: valid Residence Card
・For Japanese nationals: valid Driving License, valid passport, or valid My number card
・For Diplomats and Officials with a diplomatic passport: valid Passport
・For Non-Japanese with no Residence Card: valid passport including visa page
Approval of your registration may take around 1-3 business days. If no confirmation has been received after 3 days, go to “Chat” and check whether or not you received a notice regarding the need to re-do the registration process.
If you have not received any notice, please contact our customer service at 050-5305-6669 or via LINE/Viber at 070-2628-8726.
To register with Smiles, you will need a valid email address and a valid Japanese ID such as residence card (if you are non-Japanese) or valid Japanese driver’s license (if you are Japanese).