Insert information as stated on your ID (Residence Card/ Driving License).
Contact number, and address.
Take a photo of both sides of your ID, and one selfie while holding your ID.
>> Go to App Store or Google Play and search for “SMILES Wallet” or you can click directly to the download app on the bottom of website.
>> Select your language and choose “allow notification”.
Check “Agree to Terms and Conditions”
Insert your email address
Receive a notification code and insert it into the app
Set your password
Insert information as stated on your ID (Residence Card/ Driving License).
Contact number, and address.
Take a photo of both sides of your ID, and one selfie while holding your ID.
Full name
Address
Phone number
ID number
Bank’s name
Bank account number
Regarding Japanese policy, you need to apply your ID Card to register Smiles Remittance Wallet. It is also helpful for you to do a certificate for tax refund.
Smiles Card can only be used through Yucho Bank (Japan Post Bank) ATM machine or AEON Bank ATM. You can save time by skipping the entering of payee bank account number and your PIN. There is also no need to report your deposit to Smiles Application. It’s automated transaction!
You can order Smiles Cards via Smiles Application from Menu >> Order >> Name of Smiles Cards.
There are typically 3 reasons which avoid updating account balance:
Please note that the progressing of deposit without using Smiles Card may take longer. You can check the transaction status by checking SMILES apps Remit/Pay >> Deposit
No, please don’t ever send us cash or cheques, we can’t accept or process them. We also can’t take payments over the phone or over the counter.
No, you are not allowed to use someone else’s bank account to deposit to your app wallet. You can only use either your own assigned SMILES Wallet card or any of your own Japan bank accounts.
No, you are not allowed to use a company or organization’s bank acount to deposit to your app wallet.
