How to
Register

Scroll down to see the guidelines for registering an account through Smiles in minutes.

Download the app for FREE

4.7
4.7/5
4.4
4.4/5

Remit in minutes. Instantly get latest rates

Items to Prepare for Registration

Residence Card

Japanese Driver’s License

Click here to see valid required documents. 

How to Register for Smiles Account

Previous
Next

Guidelines at a Glance

We also have a PDF document of the entire registration process for you to view.

It’s completely free and easy to follow!

View PDF

Paper Registration

Do you prefer to register for a Smiles account on hard copy (paper)?

Feel free to contact Smiles’ customer service center to request for the paper registration form.

Contact us

Frequently Asked Questions

NG

NG

NG

More FAQ

How to
Register

Scroll down to see the guidelines for registering an account through Smiles
in minutes.

Download the app for FREE

Remit in minutes. Instantly get the lasted rates.

Items to Prepare
for Registration

Residence Card

Japanese Driver’s License

Click here to see valid required documents. 

How to Register for an Account

step-app-06
how-to-register-01
how-to-register-02
how-to-register-03
Previous
Next

Guideline at
a Glance

We also have a PDF document of the entire registration process for you to download on your device.

It’s completely free and easy to follow!

View PDF

Paper Registration

Do you prefer to register for a Smiles account on hard copy (paper)?

Feel free to contact Smiles’ customer service center to request for the paper registration form.

Contact us

Frequently Asked Questions

NG

NG

There are typically 3 reasons which avoid updating account balance:

  1. Limit of the card is 10 Man. The over 10 Man transaction is not allow to top-up.
  2. Follow the correct ATM guideline.
  3. Check the card to make sure there is no adhesive tape or material issues

Please note that the progressing of deposit without using Smiles Card may take longer. You can check the transaction status by checking SMILES apps Remit/Pay >> Deposit

More FAQ