How to
Register

Scroll down to see the guidelines for registering an account through Smiles in minutes.

Download and sign up for FREE

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4.7/5

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Items to Prepare for Registration

Residence Card

OR

Japanese Driver’s License

How to Register for Smiles Account

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Guidelines at a Glance

We also have a PDF document of the entire registration process for you to view.

It’s completely free and easy to follow!

Paper Registration

Do you prefer to register for a Smiles account on hard copy (paper)?

Feel free to contact Smiles’ customer service center to request for the paper registration form.

How to Register

Scroll down to see the guidelines for registering an account through Smiles in minutes.

Download and sign up for FREE

Remit in minutes. Instantly get the lasted rates.

Items to Prepare
for Registration

Residence Card

Japanese Driver’s License

How to Register for an Account

Frequently Asked Questions

The following IDs are accepted:

・For foreigners: valid Residence Card

・For Japanese nationals: valid Driving License, valid passport, or valid My number card

・For Diplomats and Officials with a diplomatic passport: valid Passport

・For Non-Japanese with no Residence Card: valid passport including visa page

Approval of your registration may take around 1-3 business days. If no confirmation has been received after 3 days, go to “Chat” and check whether or not you received a notice regarding the need to re-do the registration process.
If you have not received any notice, please contact our customer service at 050-5305-6669 or via LINE/Viber at 070-2628-8726.

To register with Smiles, you will need a valid email address and a valid Japanese ID such as residence card (if you are non-Japanese) or valid Japanese driver’s license (if you are Japanese).

Guidelines at a Glance

We also have a PDF document of the entire registration process for you to download on your device.

It’s completely free and easy to follow!

Paper Registration

Do you prefer to register for a Smiles account on hard copy (paper)?

Feel free to contact Smiles’ customer service center to request for the paper registration form.

Frequently Asked Questions

The following IDs are accepted:

・For foreigners: valid Residence Card

・For Japanese nationals: valid Driving License, valid passport, or valid My number card

・For Diplomats and Officials with a diplomatic passport: valid Passport

・For Non-Japanese with no Residence Card: valid passport including visa page

Approval of your registration may take around 1-3 business days. If no confirmation has been received after 3 days, go to “Chat” and check whether or not you received a notice regarding the need to re-do the registration process.
If you have not received any notice, please contact our customer service at 050-5305-6669 or via LINE/Viber at 070-2628-8726.

To register with Smiles, you will need a valid email address and a valid Japanese ID such as residence card (if you are non-Japanese) or valid Japanese driver’s license (if you are Japanese).