How To Register

Fastest money transfer service

Now You Can Remit To Your Home Country Family By e-Wallet

Just a minute! You can send back money to your beloved ones in hometown. We offer a do-it-yourself system using your mobile phone. You can send money anytime, anywhere at high exchange rates, affordable remittance fee, with 15-minute-cash-pick-up service and within the day credit-to-bank accounts. Moreover, you get loyalty points from every remittance transaction.
Step 1 - Download App

Step 1

Download Smiles Application

  • Go to App Store or Google Play and search for “SMILES Wallet” or you can click directly to the download app on the bottom of website.
  • Select your language and choose “allow notification”.

Step 2

Create Account

  • Check “Agree to Terms and Conditions”.
  • Insert your email address.
  • Receive a notification code and insert it into the app.
  • Set your password.

Step 3

Register your information

Insert information as stated on your ID (Residence Card/ Driving License).

Contact number, and address.

Take a photo of both sides of your ID, and one selfie while holding your ID.

Yucho - Smiles Remitance

Step 4

Add Beneficiaries

  • Full name.
  • Address.
  • Phone number.
  • ID number.
  • Bank’s name.
  • Bank account number.

>> Go to App Store or Google Play and search for “SMILES Wallet” or you can click directly to the download app on the bottom of website.

>> Select your language and choose “allow notification”.

Check “Agree to Terms and Conditions”

Insert your email address

Receive a notification code and insert it into the app

Set your password

Insert information as stated on your ID (Residence Card/ Driving License).

Contact number, and address.

Take a photo of both sides of your ID, and one selfie while holding your ID.

Full name

Address

Phone number

ID number

Bank’s name

Bank account number

Important Notes

Regarding Japanese policy, you need to apply your ID Card to register Smiles Remittance Wallet. It is also helpful for you to do a certificate for tax refund.

Japanese Residence Card

Japanese Driving License

FAQs

Smiles Card can only be used through Yucho Bank (Japan Post Bank) ATM machine or AEON Bank ATM. You can save time by skipping the entering of payee bank account number and your PIN. There is also no need to report your deposit to Smiles Application. It’s automated transaction!

You can order Smiles Cards via Smiles Application from Menu >> Order >> Name of Smiles Cards.

There are typically 3 reasons which avoid updating account balance:

  1. Limit of the card is 10 Man. The over 10 Man transaction is not allow to top-up.
  2. Follow the correct ATM guideline.
  3. Check the card to make sure there is no adhesive tape or material issues

Please note that the progressing of deposit without using Smiles Card may take longer. You can check the transaction status by checking SMILES apps Remit/Pay >> Deposit

No, please don’t ever send us cash or cheques, we can’t accept or process them. We also can’t take payments over the phone or over the counter.

No, you are not allowed to use someone else’s bank account to deposit to your app wallet. You can only use either your own assigned SMILES Wallet card or any of your own Japan bank accounts.

No, you are not allowed to use a company or organization’s bank acount to deposit to your app wallet.