Item to prepare for registration
Identity document
Prepare any one of the ID’s listed below
- Residence Card
- MyNumber Card (Japanese Only)
Steps to register
Step 1
How to create an account
1. Select your region
(region is the country where you use Smiles)
2. Tap “Create account” to create a Smiles account
3. Check the box, input your email address, set a password and tap “Sign Up”
4. Input 6-digit code you will receive through your registered email address and tap “Next”
5. Input an invitation code if you have one. You can set a passcode (optional).
6. Your Smiles account is set up! Move forward to verify it.
Step 2
How to verify account
1. Tap “Register” to start verifying your account
2. Tap “Let’s go”, check the box to agree and tap “Apply for membership”
3. Choose nationality and one Japanese government-issued ID you hold by tapping on “Select”
4. Tap the first one to start taking frontside of ID, check if your photo is clear and tap ”Next”
5. Tap the second one and “Take a backside photo” to start taking backside of ID
6. Take backside photo of your ID, check if your photo is clear and tap “Next“
7. Tap the last one and then tap “Take a selfie” to take a photo of yourself and ID
8. Take a selfie with your ID, check if your photo is clear and tap “Next“
9. Tap “Next” after inputting all your info to complete process
10. Please read and confirm extra details, check the box and tap “OK”, confirm all your info and tap “Next”
11. Tap “OK” to complete the process. Please wait for approval (no need to register again) *Verification may take 2-3 days to approve
