First time using Smiles
Step 1
How to create a Smiles account
1. Select the country you currently reside in and language
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.1-a-243x528.png)
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.1-b-243x528.png)
2. Swipe left to see the app’s features or tap “Skip” to move forward
![register-2](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2023/06/register-3-243x528.png)
3. Tap “OK” to receive notifications from the app
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.3-a-243x528.png)
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.3-b-243x528.png)
4. Tap “Transfer Sendy account” and “Proceed”
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.4-a-243x528.png)
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.4-b-243x528.png)
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.4-c-243x528.png)
5. Enter your email address and create a password. Tap on the box to check off that you agree and “OK” to proceed
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.5-243x528.png)
6. Tap the blue triangle and input secret code sent to your email
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.6-a-243x528.png)
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step1.6-b-243x528.png)
7. You now have a Smiles account!
![you now have a smiles account](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2023/03/register-6@2x-1-243x528.png)
Step 2
Enter registered information on Sendy
1. Check the items that you’re about to transfer from Sendy
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.1-243x528.png)
2. Check the “I agree with the Terms of Money Transfer and Migration” box and tap “Next”
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.2-243x528.png)
3. Input your Sendy email address and date of birth. Check the box and tap “Send code”
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.3-243x528.png)
4. Enter the verification code we’ve sent to your email address and tap “Next”
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.4-1-243x528.png)
5. After confirming your profile, contact information, and Sendy account, tap “Transfer account”
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.5-243x528.png)
6. Your application has been received! Please wait for approval (no need to apply again). *The migration may take a few hours to approve
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.6-243x528.png)
For current
Smiles users
1. Tap on the “Transfer account to Smiles” banner displayed on your Smiles home screen
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step3.1-243x528.png)
2. Tap “Proceed” to start the account migration
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step3.2-243x528.png)
3. Check the “I agree with the Terms of Migration” box and tap “Next”
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/04/ENG-HowToMigrateAccount-JP_Step2.8-243x528.png)
4. Input your Sendy email address and date of birth. Check the box and tap “Send code”
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.3-243x528.png)
5. Enter the verification code we’ve sent to your email address
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.4-1-243x528.png)
6. Confirm your account balance to be transferred and tap “Transfer account”
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step3.6-243x528.png)
7. Your application has been received! Please wait for approval (no need to apply again). *The migration may take a few hours to approve
![](https://www.smileswallet.com/japan/wp-content/uploads/sites/9/2024/03/ENG-HowToMigrateAccount-JP_Step2.6-243x528.png)