WE ARE OPEN TO SERVE DURING GOLDEN WEEK!

WE ARE OPEN TO SERVE DURING GOLDEN WEEK!

Remittance using Smiles APP is AVAILABLE.

– Customer Support is AVAILABLE 9:00 AM to 9:00 PM

– However, Japan Post Bank is closed due to system maintenance from May 3 to May 6.

– Therefore, make DEPOSIT on or before May 2 to FUND Wallet Account so that you can remit anytime to your beneficiary.

– Our accounting office is closed during holidays, therefore, refund requests are processed only on the next banking day.

For your reference: Japan Post Bank’s maintenance

https://www.jp-bank.japanpost.jp/news/2021/news_id001664.html

Contact us if you have any questions! Enjoy your holiday and stay safe!