How-to Guidelines How to Make a Bill Payment

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Help Center > How-to Guidelines > How to Make a Bill Payment

How to Make a Bill Payment

1. Tap on the “Bills Payment” button if you’ve already added the function
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You can add the Bills Payment function by tapping the banner on the home screen

2. Select a company to pay by searching or navigating through the categories
3. Enter the amount and necessary details. You can utilize points for fee payment (if available). Tap “OK” to proceed
4. Verify the details and tap “Confirm” to pay the bill
5. Your order is confirmed! Tap ‘Go to Payment’ to view the QR code and complete the payment
5. Your order is confirmed! Tap ‘Go to Payment’ to view the QR code and complete the payment
6. Right after your payment is done, the status will show as “Delivered.” To verify, tap “History” on the app’s home screen

FAQs

To check the chosen cash pickup location (outlet) of your remittance, please follow the instructions below:

  1. Open the Smiles app
  2. Tap on "History"
  3. Select your transaction
  4. You can find the specific cash pickup location under "Ready for cash pick up"

To find the reference number, please follow the instructions below:

  1. Open the Smiles app
  2. Select “History”
  3. Select the transaction you want to view and the number should be displayed You can also check your registered email for the official transaction receipt that has been sent to you.
See more FAQs

Other guidelines

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