Home » How-to Guidelines » How to Make a Bill Payment

Help Center

help center How-to Guidelines faq FAQs contact Contact Us smiles help center icon Scam awareness
Help Center > How-to Guidelines > How to Make a Bill Payment

How to Make a Bill Payment

1. Tap on the “Bills Payment” button if you’ve already added the function
tori-reading

Smiles Tips!

down-up-arrow

You can add the Bills Payment function by tapping the banner on the home screen

2. Select a company to pay by searching or navigating through the categories
3. Enter the amount and necessary details. You can utilize points for fee payment (if available). Tap “OK” to proceed
4. Verify the details and tap “Confirm” to pay the bill
5. Your order is confirmed! Tap ‘Go to Payment’ to view the QR code and complete the payment
5. Your order is confirmed! Tap ‘Go to Payment’ to view the QR code and complete the payment
6. Right after your payment is done, the status will show as “Delivered.” To verify, tap “History” on the app’s home screen

FAQs

To see where your beneficiary can do cash pickup, please follow the instructions below:

1. Open the Smiles app

2. Tap "History"

3. Select your transaction

4. Find the specific cash pickup location under "Ready" for "Cash Pickup"

To find the reference number, please follow the instructions below:

1. Open the Smiles app

2. Select "History"

3. Select the transaction you want to view (the reference number will be displayed)

Smiles tip: You can also check your registered email for the official transaction receipt.

Other guidelines

flying Tori
tori's flight path tori flying over with a money bag
footer_smile_logo
Useful Stats will display here