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Help Center > How-to Guidelines > How to Make a Bill Payment

How to Make a Bill Payment

1. Tap on the “Bills Payment” button if you’ve already added the function
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You can add the Bills Payment function by tapping the banner on the home screen

2. Select a company to pay by searching or navigating through the categories
3. Enter the amount and necessary details. You can utilize points for fee payment (if available). Tap “OK” to proceed
4. Verify the details and tap “Confirm” to pay the bill
5. Your order is confirmed! Tap ‘Go to Payment’ to view the QR code and complete the payment
5. Your order is confirmed! Tap ‘Go to Payment’ to view the QR code and complete the payment
6. Right after your payment is done, the status will show as “Delivered.” To verify, tap “History” on the app’s home screen

FAQs

To see where your beneficiary can do cash pickup, please follow the instructions below:

1. Open the Smiles app

2. Tap "History"

3. Select your transaction

4. Find the specific cash pickup location under "Ready" for "Cash Pickup"

To find the reference number, please follow the instructions below:

1. Open the Smiles app

2. Select "History"

3. Select the transaction you want to view (the reference number will be displayed)

Smiles tip: You can also check your registered email for the official transaction receipt.

See more FAQs

Other guidelines

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Add beneficiary

Select me if you need help with adding a beneficiary on the Smiles app.
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Register

Select me if you're not sure how to register on the Smiles app.
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Pending order

Select me if you need to know how to continue your pending order on the Smiles app.
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