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Help Center > How-to Guidelines > How to Deposit

How to Deposit

3 ways to deposit

1
I have an online bank account and I don’t want to report every deposit
Smiles Virtual Bank Account
See how to
2
I have a preference for using ATMs over online banking
Smiles Wallet Card
See how to
3
I have a bank account in Japan and do not have online bank account
Yucho Direct / ATM / Counter​
See how to



Via
Smiles Virtual Bank Account

What is Smiles Virtual Account?

How does it work?

1. Tap “Deposit” on Home
1. Tap “Deposit” on Home
2. Select “Smiles Virtual Bank”
2. Select
3. Tap “Create Account for FREE”
3. Tap “Create Account for Free”
4. Review “Important Notes” and tap “Create now”
4. Review
5. Your account is created! Deposit to this bank account from any bank you prefer and it will automatically be deposited to your Smiles Wallet
5. You account is created! Deposit to this bank account from any bank you prefer and it will automatically be deposited to your Smiles Wallet



Via
Smiles Wallet Card

What is Smiles Wallet Card?

smiles wallet card smiles premium card

Directly deposit to Smiles!

No need to input payee info!
See Card features

How does it work?

1. Tap “Deposit” on Home
1. Tap “Deposit” on Home
2. Select “Smiles Wallet Card”
2. Select
3. Choose your preferred card and tap “Order”
3. Choose your preferred card and tap “Order”
4. Confirm the address to ship and tap “Confirm order”
5. Once your card is delivered to you, go to any JP Bank ATM and start making deposits
tori-atm



Via
Yucho Direct / ATM / Counter​

How does it work?

Step 1
bank

Deposit from any bank

arrow
Step 2
report

Report your deposit

Step 1

Bank details

Input one of the banks’ details shown below when you make a deposit.

smile payment partner bank youcho
Bank Name:
ゆうちょ銀行
Code Number:
10100
Account Number:
51710491
Account Name:
カ)デジタルワレット
smile payment partner bank mizuio
Bank Name:
ゆうちょ銀行
Code Number:
〇一八(ゼロイチハチ)
Account Type:
普通
Account Number:
5171049
Account Name:
カ)デジタルワレット
tori-reading

Smiles Tips!

down-up-arrow

You can check from the Smiles app too!

2.Yucho direct-atm
Smiles bank account information

Step 2

How to report deposit

1. Tap “Report deposit”
1. Tap “Report deposit”
2. Upload deposit receipt, input details and tap “Report deposit”
2. Upload deposit receipt, input details and tap
3. Tap “Home” to complete the process. Note: PLEASE DO NOT REPORT AGAIN
3. Tap “Home” to complete the process. Note: PLEASE DO NOT REPORT AGAIN

FAQs

  • For deposits coming from Yucho (Japan Post) Bank accounts: as long as the transaction is done within business hours, the deposit will be funded within 15-20 minutes after reporting the deposit.

  • For deposits coming from other Japanese bank accounts: if your transaction is done within business hours, the deposit will be funded within 15-20 minutes after reporting the deposit. However, if the deposit is sent after banking hours and during weekends, the processing may take place the next business day.

  • For deposits using the Smiles Wallet Card: the amount transferred will be funded automatically to the app's digital wallet balance without reporting the deposit.

No, Smiles does not accept credit card payments. All transactions must be done via bank transfer or Smiles Card.

No, you are not allowed to use someone else’s bank account to deposit to your app’s digital wallet. You can only use either your own assigned Smiles Wallet Card or any of your Japanese bank accounts.

Others

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